Well-qualified employee with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
Work History
Concrete Dispatcher
Chandler Concrete Company Of Virginia
Roanoke, Virginia
2021.10 - Current
Directed dispatching, routing and tracking of 20 fleet vehicles.
Maintained updated and detailed records of calls in physical and electronic database.
Closely monitored dispatch board to triage and prioritize over 100 daily calls.
Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Directed investigations to verify and resolve customer complaints.
Received new orders, prepared documentation and assigned personnel.
Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Increased sales by offering advice on add mixes and promoting additional products.
Concrete Truck Driver
Chandler Concrete Company Of Virginia
Roanoke, Virginia
2020.10 - 2021.10
Transported ready mixed concrete from plant to construction job sites in alignment with specifications.
Inspected, serviced and cleaned mixer truck and equipment, focusing on safety.
Maintained safety and efficiency with proper handling of tools, equipment and product.
Worked with production manager in timely delivery of concrete to key clients.
Addressed complaints from customers in collaboration with managers and supervisors to maintain satisfaction.
Mapped and followed routes with GPS in alignment with strict timeframes.
Valid Virginia driver's license
Followed safe vehicle operations procedures to protect team members and equipment from damage.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Concrete Truck Driver
Rockingham Redi-Mix
Blacksburg, Virginia
2019.10 - 2020.10
Transported ready mixed concrete from plant to construction job sites in alignment with specifications.
Inspected, serviced and cleaned mixer truck and equipment, focusing on safety.
Maintained safety and efficiency with proper handling of tools, equipment and product.
Worked with production manager in timely delivery of concrete to key clients.
Followed safe vehicle operations procedures to protect team members and equipment from damage.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Maintained organized, clean and professional vehicle to protect company reputation with customers.
Commercial Construction Superintendent
R.L. Price Construction Inc.
Salem, Virginia
2007.07 - 2019.09
Continuously inspected job sites for observation of safety protocols by staff and subcontractors.
Handled scheduling of subcontractors and staff to complete projects within required timeframes.
Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
Worked with inspectors, workers, and trades, to conduct weekly status updates.
Conducted walk-throughs with clients prior to project close, completing punchlists and answering all questions.
Coordinated power equipment use and maintenance to create safe working environment, limit accidents and prevent damages.
Participated in project budget and cost control measures, tracking progress and making necessary financial adjustments to meet company goals.
Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
Monitored supply levels and identified cost-effective materials to reduce project expenses.
Managed hiring for certain roles and actively coordinated talent management and recruitment.
Education
High School Diploma -
Roanoke Catholic School
Roanoke
07.2006
Skills
Repair Scheduling
Personnel Monitoring
Service Requests
Calendar and Scheduling Software
Territory Communications Oversight
Speech Clarity
Effective Communication
Call Center Software
Problem Assessment
Traffic Monitoring
Equipment Location Identification
Recordkeeping Requirements
Trucking Dispatching
Timeline
Concrete Dispatcher
Chandler Concrete Company Of Virginia
2021.10 - Current
Concrete Truck Driver
Chandler Concrete Company Of Virginia
2020.10 - 2021.10
Concrete Truck Driver
Rockingham Redi-Mix
2019.10 - 2020.10
Commercial Construction Superintendent
R.L. Price Construction Inc.
2007.07 - 2019.09
High School Diploma -
Roanoke Catholic School
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