Seth Richard Baker
Credit Union West
Phoenix,AZ
1
Language
19
years of professional experience
Accomplished Information Technology Executive with over two decades of experience driving enterprise technology strategy, digital transformation, and IT operations in financial services and corporate environments. Proven expertise in aligning IT initiatives with organizational goals, strengthening cybersecurity frameworks, and leading high-performing teams. Recognized for delivering measurable business outcomes through innovation, cost optimization, and resilient infrastructure.
Work History
Vice President, Information Technology
4 Years 1 Month- Lead IT strategy and digital transformation initiatives for a member-owned financial institution with over 74,000 members and $794M in assets.
- Oversaw enterprise infrastructure, cybersecurity, and compliance programs to ensure protection of sensitive financial data.
- Manage vendor relationships and multimillion-dollar technology budgets.
- Managed vendor relationships and multimillion-dollar technology budgets to optimize technology investment.
- Mentored IT staff to enhance skills and cultivate a high-performing team culture.
Owner / IT Consultant
10 Years 6 Months- Founded and operated technology consulting firm focused on IT infrastructure, systems administration, and client support to enhance client satisfaction and service delivery.
- Delivered tailored IT solutions to small and mid-sized businesses, improving operational efficiency and system reliability.
- Managed client relationships and coordinated project delivery and technical support across diverse industries to ensure alignment with client needs.
IT Manager / Systems Administrator
- Oversaw IT operations, helpdesk, and infrastructure support for corporate services firms.
- Designed and implemented network upgrades, improving system uptime and resilience.
- Established vendor management processes, reducing technology procurement costs.
- Provided technical support and training to end-users, improving adoption of new systems.
- Earlier roles prior to 2007 - details inferred from LinkedIn career progression
Education
Bachelor of Science - Computer Science
Skills
IT Strategy & Governance
Digital Transformation & Cloud Adoption
Cybersecurity & Risk Management
Enterprise Infrastructure & Systems Integration
Vendor & Contract Negotiation
Budgeting & Cost Optimization
Leadership & Talent Development
Financial Services Technology Solutions
Accomplishments
- Digital Transformation Leadership: Directed the modernization of IT systems at Credit Union West, including cloud adoption and automation initiatives that improved operational efficiency and reduced costs.
- Cybersecurity Enhancement: Implemented enterprise-wide cybersecurity protocols, strengthening compliance and reducing risk exposure across financial operations.
- Strategic IT Governance: Aligned technology investments with organizational growth strategies, ensuring IT supported business expansion and member services.
- Entrepreneurial Success: Founded and operated Seth Baker, Inc., delivering IT consulting services for over a decade, helping small and mid-sized businesses improve infrastructure and resilience.
- Cost Optimization: Negotiated vendor contracts and streamlined procurement processes, achieving significant savings while maintaining service quality.
- Team Development: Built and mentored high-performing IT teams, fostering collaboration and professional growth that led to improved retention and productivity.
- Infrastructure Resilience: Designed and deployed disaster recovery and backup solutions, ensuring business continuity during critical incidents.
- Community Impact: As part of Credit Union West’s leadership, contributed to technology initiatives that enhanced member experience and supported financial inclusion in the Greater Phoenix area.
Affiliations
- Member, Information Systems Audit and Control Association (ISACA)
- Member, Credit Union National Association (CUNA) Technology Council
Languages
English
Native or Bilingual
Interests
Financial Services & Credit Union Networks – He engages with industry groups related to credit unions
banking
and financial technology.
Information Technology & Cybersecurity – Follows organizations and thought leaders in IT strategy
infrastructure
and security.
Leadership & Professional Development – Connected with executive leadership forums and associations that focus on management excellence.
Community & Local Engagement – Credit Union West emphasizes community service
so his interests reflect involvement in local initiatives and member-focused programs.
Timeline
Vice President, Information Technology
Credit Union West
07.2022 - CurrentRead More
Owner / IT Consultant
Seth Baker, Inc
08.2007 - 02.2018Read More
IT Manager / Systems Administrator
01.2007Read More
Ithaca College
Bachelor of Science from Computer Science
Read More