Seth Shaggy
South Windsor
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
6
6
years of professional experience
Work History
Store Manager
Townfairtire
Southington
10.2022 - Current
- Managed daily store operations, ensuring optimal workflow and customer satisfaction.
- Led a team of associates, providing training and support for effective performance.
- Implemented inventory management strategies to maintain stock levels and organization.
- Oversaw cash handling procedures, ensuring accuracy and security of transactions.
- Developed staff schedules to ensure adequate coverage during peak hours.
- Fostered a positive shopping environment through excellent customer service practices.
- Conducted regular staff meetings to communicate goals and gather feedback from team members.
- Recruited, trained and supervised new employees.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Updated and maintained store signage and displays.
Cook
KFC
Torrington
04.2020 - 10.2022
- Prepared and cooked menu items following KFC recipes and standards.
- Maintained cleanliness and organization of kitchen workstations during shifts.
- Assisted in training new team members on food preparation techniques and safety protocols.
Education
Torrington High
Torrington, CTSkills
- Inventory management
- Cash handling
- Employee training
- Customer relationship management
- Conflict resolution
- Effective communication
- Problem solving
- Leadership development
- Time management
- Bank and safe deposits
- Leading staff meetings
Languages
English
Professional
A1
Accomplishments
- boy scout
Timeline
Store Manager
Townfairtire
10.2022 - Current
Cook
KFC
04.2020 - 10.2022
Torrington High