SETH WASHBURN
Restoration Professional
Fruita,CO
Summary
Proven leader in restoration and emergency management, adept at driving projects to completion with exceptional administrative and communication skills. In previous rolls, I spearheaded departmental operations, enhancing workflow efficiency and client satisfaction. Expert in vendor relations and team leadership, my approach consistently delivers beyond expectations, with a keen focus on negotiation and customer relations.
Overview
13
13
years of professional experience
16
16
Certifications
Work History
GENERAL MANAGER
1-800 WATER DAMAGE / PACKOUTZ
10.2021 - Current
- Manage all department supervisors as well as workflow and communications
- Review field scopes and write initial Xactimate estimates
- Review and consolidate field documentation
- Finalize and send all job-related files and documentation to carrier and client
- Follow up and communications with carrier and client through review process
- Input documentation and job notes until final payment
PROJECT MANAGER
NATIONS DRY OUT
03.2021 - 10.2021
- Remotely manage a network of vendors for fortune 1000 commercial water emergencies nationwide
- Ensured project timelines and quality standards were met remotely, handling escalations and client concerns.
OPERATIONS MANAGER
BLUE KANGAROO PACKOUTZ
04.2020 - 03.2021
- Provide initial response and scope for contents solutions for water, fire, and mold emergencies
- Manage day to day operations for on-site inventory, pack out/in, transportation, job flow, and facilities workflow
- Communicate with clients, insurance adjusters, and sub-contractors
MITIGATION MANAGER
DELTA RESTORATION
10.2016 - 04.2020
- Facilitate staff and schedules
- Respond to initial emergency calls
- Communicate with clients, insurance adjusters, and sub-contractors
- Maintain equipment
- Create estimates and reports for completed work
- Create moisture maps and reports for completed work
PROJECT MANAGER
BELMONT CLEAN & RESTORE
07.2012 - 09.2016
- Field phone calls from clients and insurance companies
- Initial loss response and job acquisition
- Restoration / remediation work
- Initial Xactimate estimate
- Joint venture and referral partner relations
Education
A.A.S. COMPUTER AIDED DRAFTING -
MESA STATE (CMU)
Grand Junction, CO05-2004
C.O.P. MFG. TECHNOLOGY CLUSTER - Computer Drafting Technology
MESA STATE (CMU)
Grand Junction, CO05-2002
Skills
- Communications
- Administrative skills
- Troubleshooting expertise
- Team leadership
- Departmental operations management
- Workflow planning
- Supervision and training
- Negotiation skills
- Vendor relationships
- Customer relations
Certification
- OSHA 10 Hr General Industry, OSHA 30 Hr Construction
- IICRC - MWR - Master Water Restorer, MTC - Master Textile Cleaner, MSR - Master Fire and Smoke Restorer
- IICRC - AMRT, ASD, CPT, CDS, FSRT, HST, OCT, WRT, CCT, RRT, CRT, UFT
- CDPHE - Asbestos Supervisor
- Xactimate - Level 2
Proficiencies
- Xactimate
- Encircle
- QuickBooks
- Excel / Google Sheets
Timeline
GENERAL MANAGER
1-800 WATER DAMAGE / PACKOUTZ
10.2021 - Current
PROJECT MANAGER
NATIONS DRY OUT
03.2021 - 10.2021
OPERATIONS MANAGER
BLUE KANGAROO PACKOUTZ
04.2020 - 03.2021
MITIGATION MANAGER
DELTA RESTORATION
10.2016 - 04.2020
PROJECT MANAGER
BELMONT CLEAN & RESTORE
07.2012 - 09.2016
- OSHA 10 Hr General Industry, OSHA 30 Hr Construction
- IICRC - MWR - Master Water Restorer, MTC - Master Textile Cleaner, MSR - Master Fire and Smoke Restorer
- IICRC - AMRT, ASD, CPT, CDS, FSRT, HST, OCT, WRT, CCT, RRT, CRT, UFT
- CDPHE - Asbestos Supervisor
- Xactimate - Level 2
A.A.S. COMPUTER AIDED DRAFTING -
MESA STATE (CMU)
C.O.P. MFG. TECHNOLOGY CLUSTER - Computer Drafting Technology
MESA STATE (CMU)
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