Severo Verdugo
Fresno,CA
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency with the Employment Development Department. Adept at utilizing data analysis to provide insights into various initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
17
17
years of professional experience
Work History
Employment Specialist
VRSI
08.2024 - Current
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
- Assisted clients in developing effective job search strategies that leveraged their unique skills, experience, and qualifications for targeted positions.
- Updated client records to reflect personal information, qualifications and career aspirations.
- Tracked client progress through detailed case notes and regular follow-ups, ensuring efficient service delivery.
- Assessed individuals to identify skills, strengths and interests for job placement.
- Led job readiness and career-building workshops to uplift client confidence.
Service Technician / Installer
Kuubix Energy
10.2021 - 11.2022
- Knowledge and skillset to perform quality solar installs.
- Ability to read and understand solar plans, and knowledge of the current building code.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Knowledge and skillset; to troubleshoot, diagnose perform service work on solar PV residential systems, different wire sizing and downsizing available.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Lead Personal Trainer
The Camp Transformation
07.2016 - 09.2019
- Lead large groups of 50-100 in personal training/indoor Boot Camp style training with rewarding outcomes.
- Boosted client satisfaction through continuous assessment of progress, adjusting exercise plans accordingly for optimal results.
- Demonstrated exceptional leadership qualities by consistently maintaining a high level of professionalism and setting a positive example for fellow trainers.
- Completed evaluations on all trainers.
- Mentored junior trainers in developing their skills and expertise in personal training techniques and approaches.
- Promoted overall health by creatively incorporating elements of mental wellbeing into each session including stress reduction techniques and mindfulness practices.
- Organized special events such as charity fundraisers or themed workout classes to boost engagement within the gym community.
- Implemented innovative group fitness classes that catered to diverse member interests, attracting new participants regularly.
Personnel Specialist
Department of Health Care Services
03.2014 - 11.2015
- Contract provisions concerning personnel transactions.
- Maintained personnel records, and drafted correspondence.
- Consulted closely with supervisors on alternative actions which may take on various Arrangements.
- Conducted monthly payroll of all employees to include and change in pay for vacation, sick leave or yearly bonuses.
- Highly knowledgeable in Microsoft Office application.
- Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
- Streamlined personnel record-keeping processes, resulting in improved efficiency and data accuracy.
Branch Supervisor
First National Bank Texas
05.2012 - 03.2013
- Performed lead function over branch support roles including assigned activities and providing general guidance.
- Collaborated and assisted with other branch manager and assistant manager, provide prompt efficient services to customers with their accounts receivable and payables.
- Followed established policies in accordance with the companies’ policies and procedures.
- Managed the branch team scheduling and monitoring employees time, motivating and coaching service skills to retain developing appropriate work ethics.
- Handled escalated customer complaints professionally while working towards swift resolutions that maintained client satisfaction levels.
- Delivered product and service quality and inspired team members to reach and maintain department goals and objectives.
Human Resources Specialist
US Army
09.2007 - 08.2012
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered soldiers leave requests in accordance with Army guidelines, maintaining compliance with regulations while providing necessary accommodations for soldiers.
Education
Associate of Science - Business Management
University of Phoenix
Skills
- Customer Service
- Punctual and Reliable
- Attention to Detail
- Customer Relations
- HR policies and procedures
- Complex Problem-Solving
Timeline
Employment Specialist
VRSI
08.2024 - Current
Service Technician / Installer
Kuubix Energy
10.2021 - 11.2022
Lead Personal Trainer
The Camp Transformation
07.2016 - 09.2019
Personnel Specialist
Department of Health Care Services
03.2014 - 11.2015
Branch Supervisor
First National Bank Texas
05.2012 - 03.2013
Human Resources Specialist
US Army
09.2007 - 08.2012
Associate of Science - Business Management
University of Phoenix
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