Tammy Johnson
Godfrey,IL
Summary
Innovative and visionary professional with a track record of achieving targets and exceeding goals. Seeking a position to challenge myself and contribute to organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Employment specialist
MERS Goodwill
Belleville, IL
04.2025 - Current
- Assessing clients' skills and employment needs.
- Providing career counseling and guidance.
- Developing and implementing job search strategies.
- Networking with employers to identify job openings.
- Test the skills of job candidates.
- Conducting mock interviews.
- Monitoring job retention.
- Connecting clients with potential employers.
- Establishing trusting relationships with clients.
- Informs clients of workplace rights.
Cashier
Walmart
Wood River, Nebraska
01.2023 - Current
- Processing cash, debit, credit, and check transactions using a cash register or point-of-sale system.
- Interacting with customers.
- Balancing the cash register.
- Processing returns.
- Scanning items for sale.
- Providing excellent customer service.
- Managing inventory levels.
- Resolving customer issues.
Billing Specialist
MCR Health Inc.
, Remote
07.2023 - 12.2024
- Perform task with using Athena and Insurance portals.
- Communicate with Physician’s offices, patients and insurance companies to obtain reason for claim denial and to submit documentation necessary for appeal.
- Provide problem solving suggestions and strategy to my team to ensure that we all win.
- Worked on aging reports.
Medicaid Billing Specialist
Boa Vida
, Remote
08.2022 - 06.2023
- Checked to ensure that hospital records for patients include all information required for Medicaid reimbursement.
- Verified and correct Medicaid coding to ensure prompt payment.
- Inputted correct billing information and transmits electronically to the Medicaid carrier.
- Consulted with claim clerks in the Medicaid office about any disputed claims and follows up on all bills not processed within usual claim period.
- Reviewed remittance advice forms to determine any adjustments made to bills as submitted and consults with the Medicaid office.
- Authorized or adjust hospital bills to correct errors.
Federal Appeals Claims Agent
General Counsel of Veterans Affairs
Washington D.C.
05.2017 - 05.2022
- Conducted client interviews to collect critical information for claim preparation.
- Investigated evidence to strengthen claims and support cases.
- Engaged with V.A. Regional officials and Board of Veterans before court proceedings.
- Advised clients on available government benefits through Veteran Administration.
- Developed strategies to enhance service-connected claims or increase ratings.
- Educated clients and groups on necessary documents for favorable outcomes.
- Coordinated interactions with agencies and relevant individuals.
- Appealed adjudicated decisions to pursue equitable resolutions.
Education
Associate of Applied Science - Legal Studies
Chattanooga Community College
Chattanooga, TN05.2016
Skills
- Individualized service planning
- Resume writing
- Employee coaching
- Interview preparation
- Client relations
- Claims assessment
- Case documentation
- Problem solving
- Effective communication
- Evidence analysis
- Regulatory compliance
- Customer service
- Billing procedures
- Data entry accuracy
- Report writing
- Trust building
- Conflict resolution
- Leadership qualities
- First aid and CPR
- Time management
- Team collaboration
- Case management
Certification
- Federal Appeals Agent V.A. Administration General Counsel, 01/01/17-12/31/22, 41692, POA code: F1R
- First Aid CPR, 01/01/25-12/31/28
- Mental Health First Aid, 01/01/25-12/31/27
- OSHA 510
Timeline
Employment specialist
MERS Goodwill
04.2025 - Current
Billing Specialist
MCR Health Inc.
07.2023 - 12.2024
Cashier
Walmart
01.2023 - Current
Medicaid Billing Specialist
Boa Vida
08.2022 - 06.2023
Federal Appeals Claims Agent
General Counsel of Veterans Affairs
05.2017 - 05.2022
Associate of Applied Science - Legal Studies
Chattanooga Community College
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