Severyn Siegeler
Amarillo,TX
Summary
Diligent Supervisor with a solid background in coordinating daily operations and ensuring exceptional guest satisfaction through seamless team interactions. Proven ability to tackle challenges with strong problem-solving skills while fostering a collaborative work environment. Recognized for excellent leadership capabilities that inspire team performance and drive operational success. Committed to enhancing service quality and optimizing processes to exceed organizational goals.
Overview
10
10
years of professional experience
Work History
Games & Attractions Supervisor
Cinergy Entertainment
Amarillo, TX
01.2020 - Current
- Oversee daily operations of the games and attractions floor, ensuring safety, cleanliness, guest engagement, and operational consistency
- Collaborate with management to develop and implement ideas that improve staffing structure, guest flow, and overall floor efficiency
- Guided team members in skill development and career growth. Supported high-potential employees in preparing for future leadership roles.
- Lead a workforce by reinforcing accountability, professionalism, and performance expectations
- Address attendance, performance, and conduct issues through coaching, documentation, and progressive discipline
- Support cross-department operations during peak volume and staffing shortages
Concessions Supervisor / Trainer
Cinergy Entertainment
Amarillo, TX
01.2018 - 01.2020
- Promoted to Trainer, responsible for onboarding new hires and reinforcing service standards, speed, and guest interaction
- Advanced to Supervisor, leading shifts, assigning positions, and maintaining food safety and operational standards
- Assisted in post-COVID reopening by supporting multiple departments during staffing recovery
Sales Clerk / Maintenance
Pak-A-Sak Convenience Store
Amarillo, TX
01.2016 - 01.2018
- Provided customer service in a fast-paced retail environment
- Handled cash transactions and maintained accurate registers
- Performed daily cleaning, stocking, and basic maintenance duties
- Ensured store cleanliness, safety, and product availability
- Assisted with inventory organization
Education
-
Amarillo College
Amarillo, TXHigh School Diploma -
Randall High School
Amarillo, Tx05-2018
Skills
- Cross-Department Operations
- Team Leadership & Development
- Attendance & Accountability Management
- Guest Experience
- Coaching & Performance Feedback
- Conflict Resolution
- Staff training and development
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Inventory control
Timeline
Games & Attractions Supervisor
Cinergy Entertainment
01.2020 - Current
Concessions Supervisor / Trainer
Cinergy Entertainment
01.2018 - 01.2020
Sales Clerk / Maintenance
Pak-A-Sak Convenience Store
01.2016 - 01.2018
-
Amarillo College
High School Diploma -
Randall High School