Se'Viaun Williams
Detroit,MI
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
DTLR
04.2024 - Current
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Trained staff associates and equipped to comply with company policies and procedures.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Assistant Store Manager
Dollar General
07.2023 - 04.2024
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Reported issues to higher management with great detail.
- Reduced operational risks while organizing data to forecast performance trends.
Production Operator
Fiat Chrysler Automobiles
05.2021 - 07.2023
- Set up and adjusted machines for day-to-day operations.
- Used equipment properly to avoid workplace hazards or injuries.
- Participated in training sessions to enhance skills and knowledge.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Complied with company and OSHA safety rules and regulations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Delivery Driver
Three Trails Delivery LLC
07.2020 - 12.2020
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Education
Associate of Science - Business Administration And Management
Wayne County Community College
Detroit, MIHigh School Diploma -
Communication And Media Arts High School
Detroit06-2012
Skills
- Store Organization
- Customer Relations
- Records Management
- Operations Oversight
- Stock management
- Loss Prevention
- Department Oversight
- POS Systems
- Staff Management
- Records Maintenance
- Employee Coaching
- Relationship building and management
Timeline
Assistant Store Manager
DTLR
04.2024 - Current
Assistant Store Manager
Dollar General
07.2023 - 04.2024
Production Operator
Fiat Chrysler Automobiles
05.2021 - 07.2023
Delivery Driver
Three Trails Delivery LLC
07.2020 - 12.2020
Associate of Science - Business Administration And Management
Wayne County Community College
High School Diploma -
Communication And Media Arts High School
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