Sevinch Yusupova
Rego Park,NY
Summary
Hardworking Sales Manager with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Rego Park Dental Care
Rego Park, NY
03.2024 - Current
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Collated, bound and stored computer-generated reports.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Greeted visitors and provided exceptional customer service at front desk.
- Assisted with data entry and maintained accurate records.
- Managed multi-line phone system, directing calls to appropriate staff.
- Input customer data into reservation systems and updated to reflect room changes.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Monitored visitor access control systems including issuing identification badges when necessary.
Law Intern
Grata Law Firm
Tashkent, Uzbekistan
09.2023 - 03.2024
- Analyzed complex legal issues to support attorney decision-making.
- Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
- Conducted client interviews and maintained case files.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
- Contacted witnesses and scheduled interviews and evaluations.
- Responded to client calls and inquiries to deliver applicable information.
- Organized legal documents in company filing systems and databases.
Sales Manager
Ozone Fitness Center
Tashkent, Uzbekistan
06.2023 - 03.2024
- Educated customers on available processes and services
- Maintained friendly and professional customer interactions
- Increased profitability by developing pipelines utilizing multiple marketing channels and sales strategies
- Generated monthly and annual sales reports to determine growth and areas requiring improvement
- Resolved complaints by exchanging merchandise, refunding money, and adjusting bills to achieve customer retention
- Visited potential customers to determine needs and provide recommendations
- Conducted regular visits and provided loyalty discounts to increase client retention.
English Teacher
Futuro-Latino Center
Baltimore
- Updated learning resources to achieve curriculum goals
- Selected and sequenced appropriate materials and resources based on content area and learners' abilities
- Equipped students with smart revision techniques to improve exam pass rate
- Completed weekly Scheme of Work at start of each week and Records of Work for content taught all week
- Researched current trends in English content and instructional methods appropriate to teaching English to different learning styles.
Senator
Goucher College's Student Government Association
Baltimore
- Backed up legislative proposals with direct research, paid studies, and constituent surveys
- Changed laws based on changing legal requirements and public interests
- Initiated process to update legislation based on finance developments
- Attended events to compile information about public opinion and views on laws
- Mediated negotiations and discussions between representatives of groups with opposing viewpoints.
Founder of charity organization
Help Animals
Tashkent
- Established and defined the mission of 'Help Animals', dedicated to promoting animal welfare, addressing issues such as animal cruelty, habitat preservation, and responsible pet ownership
- Oversaw day-to-day operations, including team management, program development, and partnership cultivation
- Advocated for animal rights through effective communication, public speaking engagements, and collaboration with like-minded organizations
- Achieved nomination from Uzbekistan Volunteer Association as one of the useful charity organizations, winning second place in a competition among charity organizations in Tashkent.
Education
Bachelor of Arts - Psychology
Goucher College
Towson, MD05-2027
Secondary Education -
Secondary School 43
Skills
- Coordinating
- Planning
- Administrative Functions
- International Education
- Non-Profit Organization
- Microsoft Office
- Communication Skills
- Marketing
- Decision Making
- Creativity
- Flexibility and Adaptability
- Appointment confirmation
- Project Management
- Customer Service
- Office Administration
- Front Office Management
- Conflict Management
- Customer assistance and interaction
Personal Information
Title: PART-TIME INTERN
Languages
- Russian
- Uzbek
- English
- Farsi
Timeline
Front Desk Receptionist
Rego Park Dental Care
03.2024 - Current
Law Intern
Grata Law Firm
09.2023 - 03.2024
Sales Manager
Ozone Fitness Center
06.2023 - 03.2024
English Teacher
Futuro-Latino Center
Senator
Goucher College's Student Government Association
Founder of charity organization
Help Animals
Bachelor of Arts - Psychology
Goucher College
Secondary Education -
Secondary School 43