Sevrin Brown
Davenport
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Cafeteria Worker
The University of Iowa
Iowa City, IA
10.2025 - Current
- Prepared and served meals in compliance with health and safety standards.
- Collaborated with staff to ensure efficient food service during peak hours.
- Assisted team in maintaining cleanliness and organization of kitchen and dining areas.
- Performed daily upkeep tasks to maintain cleanliness and organization in cafeteria.
Server
Frontstreet pub and eatry
Davenport, IA
06.2024 - Current
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Managed table assignments efficiently to optimize service flow during peak hours.
- Maintained clean and organized workstations, promoting efficiency during meal service.
Server/Bartender
TBK Bank Sports Complex
Bettendorf, IA
08.2023 - 10.2024
- Delivered exceptional customer service in high-volume environment, enhancing guest satisfaction.
- Managed food and beverage orders efficiently, ensuring timely delivery and accuracy.
- Trained new staff on service protocols and operational standards to maintain quality.
Server
Cracker Barrel
Davenport, IA
01.2023 - 08.2023
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Implemented best practices for maintaining cleanliness and organization in dining areas.
Server
Noodle House
Moline, IL
03.2023 - 05.2023
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Built strong connections with regular customers by engaging in personalized conversations.
Fountain Server
DialAmerica
Bettendorf, IA
08.2022 - 01.2023
- Provided exceptional customer service, ensuring positive dining experiences and repeat patronage.
- Managed multiple tables efficiently during peak hours, maintaining high service quality and customer satisfaction.
- Trained new servers on menu knowledge, service standards, and operational procedures.
- Delivered dining services to create enjoyable mealtime experiences for residents.
Sales Associate
Aha Hollistics
Davenport, IA
04.2021 - 08.2022
- Specialized in sales of Kratom, Kava, and CBD products, increasing customer awareness of natural remedies. Delivered engaging sales presentations to promote natural remedies, enhancing customer understanding and interest.
- Delivered exceptional customer service, fostering positive relationships and repeat business.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
- Assisted in managing inventory levels, ensuring product availability and organization.
Sales Associate
Cracker Barrel
Davenport, IA
11.2020 - 07.2021
- Developed strong customer relationships through personalized service and product knowledge
- Guided customers on sales floor, facilitating product selection and enhancing satisfaction
- Delivered exceptional service at checkout, ensuring positive customer experiences
- Collaborated with team members to create an engaging shopping environment
- Assisted in managing inventory levels to ensure product availability and reduce stockouts
Delivery Driver
K&k Hardware
Bettendorf, IA
09.2020 - 11.2020
- Coordinated product deliveries, achieving timely arrival for customer satisfaction
- Operated forklift for streamlined movement of goods within warehouse
- Executed precise cutting tasks to meet project specifications
Sales Associate
Cotopaxi
01.2019 - 08.2020
- Processed sales transactions efficiently to support daily operations
- Organized product displays to attract customer interest and drive sales
- Customer service
- Cashier
- Ensured cleanliness standards to enhance customer experience
Usher
Cinemark
Davenport, IA
08.2018 - 12.2018
- Welcomed all visitors with a friendly greeting to create a positive first impression.
- Guided attendees to designated seating areas to enhance event experience.
- Executed sanitation duties to ensure a clean and safe environment.
- Handled closing procedures to ensure venue security.
- Manned ticket podium.
Education
Associate's degree - Liberal Arts & Sciences
Scott Community College
Bettendorf, IA06-2024
Bachelor of Arts - Psychology
University of Iowa
Iowa City, IA06-2027
Skills
- Customer service
- Hospitality
- Organizational skills
- Written Communication
- Public health
- Delivery Driver Experience
- Forklift
- Problem-solving
- Public Speaking
- Wine expertise
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Accomplishments
- Became a published writer in the Atlas literary magazine.
- Maintained one of the highest average tip percentages in the workplace.
Certification
- Food Handler Certification
- Driver's License
Languages
Spanish
Limited Working
Timeline
Cafeteria Worker
The University of Iowa
10.2025 - Current
Server
Frontstreet pub and eatry
06.2024 - Current
Server/Bartender
TBK Bank Sports Complex
08.2023 - 10.2024
Server
Noodle House
03.2023 - 05.2023
Server
Cracker Barrel
01.2023 - 08.2023
Fountain Server
DialAmerica
08.2022 - 01.2023
Sales Associate
Aha Hollistics
04.2021 - 08.2022
Sales Associate
Cracker Barrel
11.2020 - 07.2021
Delivery Driver
K&k Hardware
09.2020 - 11.2020
Sales Associate
Cotopaxi
01.2019 - 08.2020
Usher
Cinemark
08.2018 - 12.2018
Associate's degree - Liberal Arts & Sciences
Scott Community College
Bachelor of Arts - Psychology
University of Iowa