Seydou Sama
Bronx,NY
Summary
collaborative Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
3
3
years of professional experience
Work History
Manager/ Ceo
Siis1931 Corp
939 Southern Blv Bronx Ny
05.2021 - 12.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Education
High School Diploma -
La Reference
Afrique/ Togo06.2007
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Sales Techniques
- Product Management
- Computer Skills
- Customer Service
- Problem Resolution
- Staff Management
Languages
French
Native or Bilingual
Spanish
Elementary
Timeline
Manager/ Ceo
Siis1931 Corp
05.2021 - 12.2023
High School Diploma -
La Reference