Seynabou Thiam
The Bronx,NY
Summary
Seeking a position where customer service experience will be utilized and where will be able to assist in the daily functioning of a company's overall success. Experienced with excellent customer service skills and leadership skills, Keen observation, communication and intervention skills, Work well independently as well as with a team. Adapt easily to change of environment and work schedule, also have the ability to learn new methods, equipment and applications. Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities, and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
5
5
years of professional experience
Work History
Cashier
Popeye's Restaurant
Brooklyn, NY
08.2017 - 03.2019
- Greet customers when entering or leaving establishments
- Pleasantly deal with customers to ensure satisfaction
- Handle cash transactions with customers using cash register
- Resolve customer complaints, guide them and provide relevant information
- Maintain clean and tidy checkout areas
- Greeted over 2 thousands customers per day
- Restocked and organized merchandise in front lanes
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Checked identification for proof-of-age for alcohol and tobacco sales
Baker
Hot Bread Kitchen
New York, NY
01.2016 - 07.2017
- Open bakery early in morning
- Clean kitchen equipment and tools before use
- Weigh flour and other ingredients to prepare dough
- Bake different bread types, like pretzels, baguettes and multigrain breads
- Packaged and labeled baked goods with accurate descriptions and ingredients
- Served 60 bakery customers daily with professional and effective customer service
Home Health Aide
Partners In Care
New York, NY
01.2014 - 12.2015
- Provide health care services in patient's residences
- Perform domestic and household tasks
- Transported and accompanied patient to doctors office or hospital
- Administer simple prescribed medications
- Assist with clients personal care activities
- Monitor patients vital signs, temperature, respiration, etc
- And report on their condition
- Increased medication and medical terminology knowledge through research and continuing education
- Managed 3 to 4 customers per day
- Provided mobility assistance such as walking and regular exercising
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Provided transportation and appointments management
In-Home Child Caregiver
Self Employed
Brooklyn Ny, NY
08.2011 - Nov2013
- Maintained effective schedule balance between rest periods, active play and instruction.
- Created and implemented diverse educational strategies to boost development.
- Planned and guided age-appropriate tasks like reading, crafts and problem solving.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands and share by leading by example.
- Kept areas clean, organized and stocked, and sanitized surfaces and toys.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Offered top-notch care to 8 children at once, ranging in age from 9 months to 7 years of Age
- Met with parents about daily activities, positive developments and issues
- Applied positive behavior management techniques to enhance social interactions and emotional development
Education
GED -
CAMBA Adult Literacy
885 Flatbush Ave12.2015
GED -
CAMBA Adult Literacy
P.O.BOX 7348 Albany. New York 1222412.2015
Skills
- Conflict Resolution
- Childcare Regulations
- Organization and Attention to Detail
- Communication and Cooperation
- Relationship Building
- Coordination and Teamwork
- Individual and Group Care
- Problem Solving
- Caring and Responsible
- Activity Station Maintenance
- Arts and Crafts
- Customer assistance
- Stocking and replenishing
- Basic math skills
I love reading and DIY activity's
I love reading a lot of Young Adult books my favorite book is the Mortal Instruments books by Cassandra Clare. I also like books by Rainbow Rowell like Fangirl,Landline and Attachments. I do DIYs for my kids on there birthdays like Knitted blankets, Flowers balls and crafts. I made my mom a decorative mirror for her birthday too.
Timeline
Cashier
Popeye's Restaurant
08.2017 - 03.2019
Baker
Hot Bread Kitchen
01.2016 - 07.2017
Home Health Aide
Partners In Care
01.2014 - 12.2015
In-Home Child Caregiver
Self Employed
08.2011 - Nov2013
GED -
CAMBA Adult Literacy
GED -
CAMBA Adult Literacy
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