SEYRAM TETTEY
Columbus,OH
Summary
Dynamic professional with extensive experience in front office coordination and administrative support. Known for creating welcoming environments, efficiently managing daily operations, and ensuring guest satisfaction through exceptional service. Proven ability to collaborate with teams and streamline processes for improved efficiency.
Overview
4
4
years of professional experience
Work History
Front Office Coordinator
Home2 Suites By Hilton
New Albany, Ohio
03.2026 - Current
- Managed guest check-ins, check-outs, reservations, and payment processing, ensuring accuracy and efficiency in daily operations.
- Greeted guests warmly upon arrival and assisted with check-in procedures.
- Served as the first point of contact for guests, providing exceptional customer service and creating a welcoming, professional environment.
- Coordinated with housekeeping, maintenance, and management teams to ensure smooth hotel operations and timely resolution of guest concerns.
- Cultivated strong relationships with customers, enhancing their satisfaction with services provided.
Security Administrator
AEP
Gahanna, USA
06.2024 - Current
- Managed physical and security technology programs, including CCTV, access control, security lighting, gate systems, and incident management systems, ensuring robust security protocols.
- Designed and executed network vulnerability and penetration tests, providing reports, recommending solutions on weaknesses discovered and advising on continued maintenance.
- Contributed to the development of new administrative systems, procedures, and policies to enhance operational efficiency.
Secretary's Assistant (internship)
Vista Jet
Columbus, USA
04.2023 - 09.2023
- Organized meetings and conferences, coordinating logistics and schedules to ensure smooth execution of events.
- Supported Office Manager and staff by coordinating administrative tasks and facilitating workflow.
- Ordered supplies and tracked inventory levels, ensuring timely availability of resources.
Sales Representative
Hand And Stone Massage And Spa
Reynoldsburg, USA
10.2022 - 05.2023
- Identified and recommended best products and services based on customer needs.
- Engaged customers in conversation to accurately determine needs and requirements.
- Handled cash and processed credit card transactions at register.
Receptionist
Southworth Active Spine & Rehab
Reynoldsburg, USA
01.2022 - 01.2023
- Delivered exceptional customer service while engaging with internal and external customers to enhance satisfaction.
- Coordinated and confirmed appointments to optimize scheduling efficiency.
- Executed clerical duties including filing, photocopying, transcribing, and faxing to support daily operations.
Education
High School Diploma -
Licking Heights
Pataskala, OH05-2022
Associate of Arts - Journalism
Columbus State Community College
Columbus, OHBachelor of Arts - Social Work
Southern New Hampshire University
Hooksett, NH06-2026
Skills
- Reception management
- Administrative support
- Schedule coordination
- Office Event Management
- Project management
- Record Keeping
- Client communication
- Customer service
- Team collaboration
- Problem solving
- Strategic Work Organization
Accomplishments
- Negotiated new catering vendor contract, resulting in feeding the company's parties with better food.
- Created images, designs, and layouts that contributed to a increase in social media click-throughs, conversion, and in social media followers.
- Created and edited digital campaign and sales enablement content for email, web, social media resulting in new client increase.
- Recommended new products and services to customers, depending on needs; generated 25+ new weekly sales leads.
References
References available upon request.
Languages
- Spanish
- English, Full Professional
- Spanish, Elementary
Activities
- Journaling
- Reading
- Singing
- Volunteering
- Traveling
- Photography
- Dancing
- Baking
- Collecting designer & vintage items
Timeline
Front Office Coordinator
Home2 Suites By Hilton
03.2026 - Current
Security Administrator
AEP
06.2024 - Current
Secretary's Assistant (internship)
Vista Jet
04.2023 - 09.2023
Sales Representative
Hand And Stone Massage And Spa
10.2022 - 05.2023
Receptionist
Southworth Active Spine & Rehab
01.2022 - 01.2023
High School Diploma -
Licking Heights
Associate of Arts - Journalism
Columbus State Community College
Bachelor of Arts - Social Work
Southern New Hampshire University