STEPHANIE Y GALLEGOS
San Antonio,Texas
Summary
To exhibit continuous improvement in my interpersonal skilled and job performance. As a goal-oriented person and implementing changes, with proven quality results. Being open-minded in diversity I am comfortable in a position handling framework of rules, regulations, and practices. Always enthusiastic and eager to take on challenges.
Overview
16
16
years of professional experience
Work History
Administrative Support Associate
Amerit Fleet Solutions
San Antonio, TX
07.2021 - Current
- Verified administrative information in Department of Transportation Tracking System, contacting supervisors and drivers to maintain accuracy.
- Maintained consistent and efficient flow of human resources information throughout departments by updating corporate intranet.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Composed and proofread memos, letters and reports to verify error-free communication.
GOPUFF DELIVERY, DELIVERY DRIVER
03.2021 - Current
- WHEN CUSTOMERS BROWSE AND PAY FOR ITEMS IN THE APP, I AM RESPONSIBLE FOR DELIVERING THE ITEMS TO THE CUSTOMER'S LOCATION STRAIGHT FROM THE LOCAL WAREHOUSE.
Customer Care Representative
CVS Health
10.2019 - 10.2020
- Handles inbound calls from participants and/or prescribers when needed to start and process prescription order requests
- Answer any questions about medicare and medicaid insurance plans.
Cook
Preppin Ain't Eazy Keto Meal Prep
San Antonio, TX
09.2018 - 10.2019
- Responsible for prep and cooking of individual meals for more than 100 customers looking to reach their goals with weight loss and healthier eating on a weekly basis,
- Prep, cook, plate, package and deliver.
Customer service representative
Alorica
San Antonio, TX
02.2018 - 09.2018
- Pending disconnect department I was responsible for calling customers who requested their services disconnected and help them resolve any issues they may have with Directv services, whether it be price or service issues
- Anything to keep our customers satisfied and continue business
Driver and Delivery
Uber & Ubereats
San Antonio, TX
03.2017 - 09.2018
- Job)
- In charge of connecting riders with safe, reliable, convenient transportation
- Picking up, confirming and delivering ordered meals in a reasonable time to preferred address.
Production Team Member
The Sandwich Factory
San Antonio, TX
02.2016 - 03.2017
- Responsible for working in cooler preparing sandwiches, salads, snack boxes, and wraps
- It was my job to be a fast and safe handler on slicing machine
- Work with individual production workers to improve performance on proper food handling
- Wrap and package orders
- Closing work station and cleaning production area.
Outbound Sales
Metro Newspaper
San Antonio, TX
09.2014 - 05.2015
- Job entailed being in charge of calling new and current residents about newspaper subscription
- Upgrading and renewing current customer subscriptions
Lead Janitor
Cleaning & Beyond Janitorial Services
Floresville, TX
07.2008 - 05.2015
- Lead cleaning crew, assign and evaluate duties, assure proper closing of business
- Perform basic cleaning duties, sweep, mop, dust, wipe down, and stock.
Dietary Aide & Housekeeping
Regent Care Center
San Antonio, TX
07.2013 - 08.2014
- Prepare and serve food and drink for elderly
- Be aware of patient’s allergy to food and food habits
- To be a dishwasher, closer, sweep and mop
- Clean and adjust patient rooms, bed, floor, trash and restroom.
Education
Diploma -
Excel Academy
San Antonio, TX06.2006
Skills
- Verbal and Written Communication
- Judgment and Decision Making
- Multitasking and Time Management
- Multi-Line Telephone Systems
- Confidentiality and Data Protection
- Office Equipment Operation
- Document and File Management
- Data Entry
Timeline
Administrative Support Associate
Amerit Fleet Solutions
07.2021 - Current
GOPUFF DELIVERY, DELIVERY DRIVER
03.2021 - Current
Customer Care Representative
CVS Health
10.2019 - 10.2020
Cook
Preppin Ain't Eazy Keto Meal Prep
09.2018 - 10.2019
Customer service representative
Alorica
02.2018 - 09.2018
Driver and Delivery
Uber & Ubereats
03.2017 - 09.2018
Production Team Member
The Sandwich Factory
02.2016 - 03.2017
Outbound Sales
Metro Newspaper
09.2014 - 05.2015
Dietary Aide & Housekeeping
Regent Care Center
07.2013 - 08.2014
Lead Janitor
Cleaning & Beyond Janitorial Services
07.2008 - 05.2015
Diploma -
Excel Academy