Shaakira Al-Uqdah
Detroit,MI
Summary
An energetic, empathic, and experienced retail associate who is ready to expand their horizon in the veterinary field!
Overview
2
2
years of professional experience
Work History
Style Consultant
Target
Dearborn Heights, MI
11.2021 - Current
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction.
- Handled high-pressure situations with tact and professionalism, effectively addressing customer concerns to maintain positive relationships.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Maintained high level of professionalism and discretion when dealing with guests.
- Created welcoming and comfortable environment for guests.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Education
Diploma -
Annapolis High School
Dearborn Heights, MI06.2023
Skills
- Client Relationship-building
- Customer Service
- Guest accommodations
- Detail Oriented
- Issue Resolution
- Flexible Schedule
- Guest Orientation
- Reliable
- Time Management
- Active Listening
Timeline
Style Consultant
Target
11.2021 - Current
Diploma -
Annapolis High School