Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shabbir Zaidi

Ballwin,MO

Summary

Dynamic Operations Manager with a proven track record at Zipcare Transportation, excelling in team leadership and operations management. Expert in problem-solving and compliance, I enhanced performance through strategic planning and implementation, ensuring vehicle adherence to DOT standards while fostering a customer-focused environment. Committed to driving operational excellence and team success.

Overview

6
6
years of professional experience

Work History

Operations Manager

Zipcare Transportation
06.2020 - 09.2024
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Assisted In security and compliance measures for company vehicles and assets.
  • Ensured Vehicle compliance with DOT standards.

Retail Sales Associate

Mideast Market
05.2018 - 07.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

Bachelor of Science - Business Administration

Fontbonne University
St Louis, MO
05-2025

Associate of Arts -

St Louis Community College
St Louis, MO
05-2022

Parkway South High
St Louis, MO
05-2018

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Planning and implementation

Languages

Urdu
Native or Bilingual

Timeline

Operations Manager

Zipcare Transportation
06.2020 - 09.2024

Retail Sales Associate

Mideast Market
05.2018 - 07.2020

Bachelor of Science - Business Administration

Fontbonne University

Associate of Arts -

St Louis Community College

Parkway South High

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