Shabeer Farruq
Lombard,IL
Summary
Experienced with leveraging data analysis to inform business decisions and optimize processes. Utilizes critical thinking to identify inefficiencies and recommend practical solutions. Track record of collaborating with cross-functional teams to achieve project goals and enhance operational performance.
Overview
2
2
years of professional experience
Work History
Business Analyst
Wise IT INC
09.2025 - Current
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Supported successful product launches with detailed market analysis and competitive positioning strategies.
- Increased revenue opportunities by analyzing sales data and identifying underperforming areas for targeted improvement.
- Worked well in a team setting, providing support and guidance.
Business Analyst
VinaKom Communicatiom INC
02.2024 - 07.2025
- Reduced costs through meticulous budget management and cost-benefit analysis for each project phase.
- Enhanced user experience on company website by analyzing user feedback and implementing necessary adjustments.
- Led cross-functional teams in development of new customer relationship management system, improving client satisfaction and engagement.
- Skilled at working independently and collaboratively in a team environment.
- Contributed to the successful completion of various telecommunication projects by adhering to established timelines and quality standards.
- Collaborated with engineers to optimize network performance, ensuring a stable and reliable communication system.
- Improved team productivity by maintaining organized records of project documents, schedules, and correspondence.
Education
Master of Science - Masters in Information Studies
Trine University
Angola, IN12-2023
Skills
- Requirements gathering and analysis
- Data analysis
- Decision-making
- Problem-solving
- Gap analysis
- User acceptance testing
- SQL proficiency
- SAP
- Time management
- Tableau
- KPI tracking
- Agile methodologies
Timeline
Business Analyst
Wise IT INC
09.2025 - Current
Business Analyst
VinaKom Communicatiom INC
02.2024 - 07.2025
Master of Science - Masters in Information Studies
Trine University