Shabir Tajik
Charlotte,NC
Summary
Resourceful and adaptable project management professional with 7+ years of experience leading operations, staff, and budgets in high-paced environments. Currently completing a project management program with strong foundational knowledge in strategic planning, IT systems, and digital tools. Proven track record in managing teams, optimizing workflows, and driving business performance through effective leadership and data-driven decisions. Skilled in cybersecurity principles, Al tools, and backend website management with hands-on experience from running a business. Passionate about using technology and project frameworks to deliver successful outcomes across cross-functional teams.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Inizio Pizza
04.2022 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Designed modern employee recognition program which boosted productivity and improved morale.
Training Manager
Inizio Pizza
03.2022 - 05.2022
- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained new hires to perform cross-training exercises with experienced workers.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Managed all exempt employee coaching, training and performance improvement actions.
- Implemented new learning strategies depending upon employees' skill levels.
Assistant Manager
Inizio Pizza
08.2018 - 03.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
Assistant Manager
Domino's Pizza
06.2017 - 07.2018
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education
Project Management - Project Management
Year Up United
Online08-2025
Diploma -
Garinger High School
Charlotte, NC06.2017
Skills
- Project Management: Project planning, task prioritization, team coordination, deadline tracking
- Operations & Business: Budgeting, P&L, inventory management, payroll, staff scheduling
- Leadership: Team supervision, performance coaching, conflict resolution, staff training
- Technical Skills: Cybersecurity fundamentals,
Microsoft Copilot, Linux basics, SQL
- Digital Tools: Microsoft 365, Google Workspace, ServiceNow, Shopify backend
- Web & Marketing: HTML/CSS editing, product listings, SEO basics, social media marketing
- Soft Skills: Critical thinking, adaptability, communication, time management, organization
Languages
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Certification
- Assets, Threats, and Vulnerabilities by Google.
- Career Essentials in Cybersecurity by Microsoft and LinkedIn.
- Career Essentials in Generative AI by Microsoft and LinkedIn.
- Connect and Protect: Networks and Network Security by Google.
- Creating Your IT Strategy by LinkedIn.
- Cybersecurity Awareness: Cybersecurity Terminology by LinkedIn.
- Cybersecurity Foundations by LinkedIn.
- Ethics in the Age of Generative AI by LinkedIn.
- Generative AI: The Evolution of Thoughtful Online Search by LinkedIn.
- Google Cybersecurity.
- Introduction to Artificial Intelligence by LinkedIn.
- Learning Microsoft 365 Copilot by LinkedIn.
- Microsoft Copilot for Security by LinkedIn.
- Play It Safe: Manage Security Risks by Google.
- Program Management for IT Professionals by Google.
- ServiceNow IT Leadership Professional Certificate by ServiceNow.
- Tools of the Trade: Linux and SQL by Google.
- Succeeding as a First-Time Tech Manager by LinkedIn.
Timeline
General Manager
Inizio Pizza
04.2022 - Current
Training Manager
Inizio Pizza
03.2022 - 05.2022
Assistant Manager
Inizio Pizza
08.2018 - 03.2022
Assistant Manager
Domino's Pizza
06.2017 - 07.2018
Project Management - Project Management
Year Up United
Diploma -
Garinger High School
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