Shabnam Nayyar
Clovis,CA
Summary
Highly creative, adaptable, and positive person looking to implement these skills in a workplace. Skill set includes personalized care planning, customer service and effective communication with clients and healthcare professionals. Excels in empathy, patience, and active listening to ensure client comfort and satisfaction while fostering positive environments.
Overview
14
14
years of professional experience
Work History
IHSS Care Provider
County of Fresno
CLOVIS, CA
04.2024 - Current
- Scheduling and assisting various doctor appointments for the patient.
- Communicating with medical staff: doctors, specialists, nurses, physical therapists, and pharmacists regarding treatment plans, diagnostic tests, drug dosing, and follow-ups.
- Keeping patients' past and current medical records updated.
- Maintaining patient compliance with medications, monitoring vitals every day, and administering at-home medications.
Teaching Volunteer
Bud Rank Elementary School
CLOVIS, CA
06.2018 - Current
- Participated in team-building exercises to strengthen relationships among volunteers.
- Provided assistance to staff in the daily operations of the organization.
- Provided guidance and support to fellow volunteers during their shifts.
- Attended weekly meetings to discuss progress and future initiatives.
Client Service Representative
The Co-operators Insurance Co.
Calgary, Canada
02.2017 - 11.2018
Customer Service Representative
Costco
Calgary, Canada
01.2016 - 01.2017
Instructor
Spring Dale High School
Amritsar, India
03.2011 - 03.2012
Education
Diploma - French Language And Literature
BBK DAV College
Amritsar, India 08-2011
Bachelor of Arts - Fashion Design
BBK DAV College
Amritsar, India 08-2009
Skills
- Customer service
- Appointment scheduling
- Attention to detail
- Organizational skills
- Fashion illustration
- Fashion design
Timeline
IHSS Care Provider
County of Fresno
04.2024 - Current
Teaching Volunteer
Bud Rank Elementary School
06.2018 - Current
Client Service Representative
The Co-operators Insurance Co.
02.2017 - 11.2018
Customer Service Representative
Costco
01.2016 - 01.2017
Instructor
Spring Dale High School
03.2011 - 03.2012
Diploma - French Language And Literature
BBK DAV College
Bachelor of Arts - Fashion Design
BBK DAV College
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