Shabronda Morgan
Indianapolis,IN
Summary
A motivated dependable professional with years of experience working publicly. Skills include professional communication, effective with a team, computer networking and very willing to develop more professional skills; while growing within the Company.
Overview
8
8
years of professional experience
Work History
Direct Support Professional
Insights Consulting
Indianapolis, IN
09.2023 - Current
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Monitored client's well-being, safety and comfort under physician direction.
- Organized oral medications for clients following dosage and schedule requirements.
Driver
LYFT/UBER
Indianapolis, IN
01.2017 - Current
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Transported riders to designated stops according to pre-determined schedules.
- Enhanced customer satisfaction by providing courteous and professional service.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
Customer Service
Health Nationwide Insurance
Miami Lakes, Florida
07.2018 - 12.2018
- Inbound and outbound calling center for health dental and vision insurance, pricing and selecting a accurate plan for customers budget
Education
Certificate - Concrete Masonry
Dawson Technical Institute
Chicago, IL10-2018
Skills
- Transportation
- Client documentation
- Relationship building
- Client safety and first aid
- Positive reinforcement
- Care plan assessment
References
- Steven Freeman [Human Resources] (773) 382-7413
- Samantha [Team Leader] Supervisor (812) 205-1210
Languages
English, Fluent
Personal Information
Hobbies: Health, Business, Building, Lifestyle, Entertainment
Languages
English
Professional
Timeline
Direct Support Professional
Insights Consulting
09.2023 - Current
Customer Service
Health Nationwide Insurance
07.2018 - 12.2018
Driver
LYFT/UBER
01.2017 - Current
Certificate - Concrete Masonry
Dawson Technical Institute
Similar Profiles
Michelle BakerMichelle Baker
Customer Service Representative at Global Insights ConsultingCustomer Service Representative at Global Insights Consulting
Vaishnavi SureshVaishnavi Suresh
Consultant at Blackbuck InsightsConsultant at Blackbuck Insights
HARITHA VRHARITHA VR
Technical Manager/ Sr. SAFE Scrum Master at BlackBuck InsightsTechnical Manager/ Sr. SAFE Scrum Master at BlackBuck Insights