Shacqueline Reed
Bryan,TX
Summary
Dedicated newcomer the Medical Assistant field but not new to the healthcare field. I was a CNA for over 10 years and I absolutely thrived , but wanting to advance my career I decided I wanted to go back to school,so I took a Housekeeping job to pay for school because they were willing to work around my school schedule. I recently graduated and have passed my National Healthcare Association's Exam and I am actively and enthusiastically looking for my next career home.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Housekeeper
SonderBloom
College Station, TX
09.2025 - Current
- Maintained cleanliness and organization of guest rooms and common areas.
- Conducted regular inspections to ensure adherence to quality standards.
- Utilized cleaning equipment and supplies efficiently for optimal results.
- Assisted in inventory management of cleaning supplies and materials.
- Collaborated with team members to meet housekeeping schedules and deadlines.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Disposed of trash and recyclables each day to avoid waste buildup.
CNA
Crossroads Nursing and Rehabilitation Center
Hearne, TX
09.2018 - 05.2019
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported significant changes to nursing staff.
- Maintained cleanliness of patient rooms and common areas, adhering to safety standards.
- Documented patient progress and care provided in electronic health records accurately.
- Provided emotional support to patients and families, fostering a compassionate environment.
- Educated patients on proper hygiene practices and mobility techniques for improved health outcomes.
- Trained new CNAs on best practices in patient care and facility protocols effectively.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA
Legacy Nursing & Rehabilitation Center
Bryan, TX
03.2013 - 12.2015
- Collaborated with interdisciplinary teams to develop individualized care plans for residents.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
CNA
Lampstand Health and Rehabilitation
Bryan, TX
08.2008 - 06.2010
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Education
Blinn Wrok
No Degree - Certified Clinical Medical Assistant
Stepful Inc
New York, NY01-2026
No Degree - Certified Nursing Assistant
Blinn Workforce Education
Bryan, TX06-2008
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Electronic health records
- Procedure assistance
- Compassionate
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Laboratory specimen collection
- Professionalism and ethics
- Insurance verification
- Appointment setting
- Compassionate caregiver
- Sterilization techniques
- First aid
- Medical supply inventory
- Equipment sterilization
- Medical office administration
- Sterile technique
- Complex Problem-solving
- Trustworthy companion
- Adaptable
- Patient relations
- Payment collection
- Reliable transportation
- Insurance claims
- Electrocardiographic rhythm recognition
Accomplishments
NHA Certified as a Clinical Medical Assistant
Certification
Clinical Medical Assistant, Stepful - 09/25-01/26
Timeline
Housekeeper
SonderBloom
09.2025 - Current
CNA
Crossroads Nursing and Rehabilitation Center
09.2018 - 05.2019
CNA
Legacy Nursing & Rehabilitation Center
03.2013 - 12.2015
CNA
Lampstand Health and Rehabilitation
08.2008 - 06.2010
Blinn Wrok
No Degree - Certified Clinical Medical Assistant
Stepful Inc
No Degree - Certified Nursing Assistant
Blinn Workforce Education