Shacwaine Williams
East Orange
Summary
Proactive and customer-focused, excelled at Wawa by enhancing customer retention through exceptional service and maintaining station cleanliness. Demonstrated adaptability and strong work ethic in fast-paced environments. Skilled in cash handling and fostering teamwork, significantly contributing to a positive shopping experience at Marshalls.
Overview
3
3
years of professional experience
Work History
Fuel Station Attendant
Wawa
Orange, NJ
08.2023 - Current
- Contributed to a strong customer retention rate by fostering positive relationships through friendly conversation and attentive service.
- Maintained a professional appearance and attitude while on duty to represent the company positively in all interactions with customers or vendors.
- Maintained a clean and organized station by conducting regular inspections and addressing spills or debris promptly.
- Ensured accurate fuel dispensing by monitoring pumps, gauges, and meters during operation.
- Minimized wait times for customers by promptly attending to vehicles at all available pumps during busy periods.
Retail Associate
Marshalls
East Hanover, NJ
02.2022 - 10.2022
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Education
No Degree - Business Administration And Management
Essex County College
Newark, NJ05-2027
High School Diploma -
East Orange Campus High School
East Orange, NJ06-2023
Skills
- Product knowledge familiarity
- Strong work ethic
- Cleanliness and organization
- Patience and empathy
- Self-motivation and initiative
- Flexible schedule availability
- Reliability and punctuality
- Cash handling expertise
Languages
English
Native or Bilingual
Spanish
Limited Working
Portuguese
Elementary
Interests
- I participate in low-impact exercises to strengthen core muscles
- Gym Workouts
- Team Sports
Timeline
Fuel Station Attendant
Wawa
08.2023 - Current
Retail Associate
Marshalls
02.2022 - 10.2022
No Degree - Business Administration And Management
Essex County College
High School Diploma -
East Orange Campus High School