Summary
Overview
Work History
Education
Skills
Timeline
Generic
Shada Pratt

Shada Pratt

Ferndale,MI

Summary

Resilient Emergency Room Clerk known for high productivity and efficient task completion. Skilled in patient registration, and triage coordination. Excel in communication, teamwork, and adaptability, ensuring smooth operation within fast-paced emergency department environments.

Overview

2
2
years of professional experience

Work History

Patient registration

Corewell
07.2023 - Current
  • Trained new hires on hospital systems, including Epic EMR, as well as established policies and procedures related to patient registration activities.
  • Maintained accurate patient registration records and managed incoming calls for the scheduling of appointments.
  • Greeted patients and visitors in a friendly manner.
  • Assisted with patient registration process by verifying insurance coverage and collecting co-pays.

Education

Associate of Science - Mortuary Science

Wayne State University
Detroit, MI
10.2025

Associate of Science - Pre-Mortuary

Wayne County Community College
Detroit, MI
04.2025

Skills

  • Patient registration
  • Insurance verification
  • Customer service
  • Data entry
  • Research techniques
  • Process improvement
  • Communication skills
  • Records management
  • File maintenance
  • Adaptability
  • Continuous improvement
  • Microsoft Office Suite

Timeline

Patient registration

Corewell
07.2023 - Current

Associate of Science - Mortuary Science

Wayne State University

Associate of Science - Pre-Mortuary

Wayne County Community College

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