Shadahi Medina

• Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
• Provided support to tenants regarding their questions or concerns about the property.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Assisted in developing event proposals and budgets.
• Coordinated with vendors to ensure timely delivery of materials needed for events.
• Recognized by management for providing exceptional customer service.

• Reviewed customer data to determine potential new markets and target customers.
• Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
• Maintained attractive merchandise displays to maximize purchases.
• Promoted accessories and cross-sold additional products and services through use of active persuasion.
• Exceeded department expectations for productivity and accuracy levels.
• Cross-trained on different positions to best support team during peak periods.
• Identified customer needs by asking questions and advising on best solutions.
• Produced sales documents, finalized deals and filed records.

Planned and completed group projects, working smoothly with others.

• Assisted with customer requests and answered questions to improve satisfaction.
• Collaborated with engineers to ensure that all design specifications were met during the production process.
• Analyzed competitors' products in order to determine how they could be improved upon or adapted for use in own designs.
• Assisted with marketing efforts by creating promotional material such as brochures, catalogs, and website content related to furniture designs.
• Collaborated with sales teams to develop strategies for selling furniture pieces both domestically and internationally.
• Organized product samples for display at trade shows or other events.
• Prepared cost estimates for potential clients based on their desired specifications.