Sha'Damia Hargrove
Chester,VA
Summary
Skilled team player with strong background in any environment. Works well independently to handle assignments and always ready to go beyond basic assignments. Quick learner with good computer abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Family Services Specialist I
Petersburg Department Of Social Services
05.2024 - Current
- Maintained confidential records and documentation in [Type] database.
- Attended and participated staff meetings and training seminars.
- Increased family stability by providing crisis intervention and connecting them to appropriate community supports.
- Mentored new staff members as they navigated the complexities of family services work; sharing knowledge and expertise to enhance overall team performance.
- Safeguarded children''s welfare through thorough risk assessments and timely interventions in high-risk cases.
Family Service Specialist I
Sussex County Department of Social Services
09.2022 - 04.2024
- Foster Care Worker
- CPS Worker
- In-Home Worker
ADDICTION COUNSELOR ASSISTANT (Internship)
SAMHSA Online
08.2020 - 12.2020
- Created lesson plans and led hands-on group projects, including fire lighting and tenting
- Supported and instructed individuals in decision-making and self-expression to learn self-reliance skills
- Planned special events, celebrations and activities
- Collaborated with physicians to determine effective combination of therapy and medical treatments for patients in recovery.
- Enhanced patient recovery by developing and implementing tailored treatment plans for each individual.
SCHOOL COUNSELOR'S ASSISTANT (Internship)
Cool Springs Elementary
08.2020 - 12.2020
- Worked with students in small groups to help reinforce learning objectives
- Compiled materials, set up visual aids and organized supplies for planned lessons
- Communicated well with parents to involve each in educational processes and enhance student support
- Supervised students during class breaks and lunch periods to monitor behavior
STORE ASSOCIATE
Macys
06.2019 - 08.2020
- Maintained inviting store appearance and assisted with store merchandising to deliver a positive shopping experience
- Processed retail sales in a point-of-sale system and accurately handled monetary transactions
- Monitored entrance and greeted customers, remaining alert and engaged
- Set up and tore down displays, organizing retail space with sales-enhancing product promotional materials
- Extended product and service knowledge across departments and maintained high sales levels as fill-in
PICKER
Amazon
07.2018 - 05.2019
- Picked proper items and quantities according to pick lists
- Followed and promoted safety guidelines, OSHA requirements and warehouse policies
- Collected and disposed of excess stock, defective items or obsolete materials
- Located merchandise, packaged items and handled associated documentation to fulfill orders
CASHIER
McDonalds
09.2015 - 01.2017
- Maintained high customer satisfaction levels by going the extra mile to personalize service
- Accepted checks, debit and credit cards, and gift certificates in line with company policy
- Kept up a high pace to minimize customer wait times at checkout
- Found ways to enrich customer experience, recommending improvements to supervisors
Education
BACHELOR OF SCIENCE - PSYCHOLOGY -
Virginia State University
05.2022
ASSOCIATE OF SCIENCE - HUMAN SERVICES -
Southside Virginia Community College
05.2020
Master of Social Work - Social Work
Walden University
Minneapolis, MN01.2026
HIGH SCHOOL DIPLOMA -
Brunswick High School
05.2016
Skills
- Customer service excellence
- Research
- Analytical thinking
- Social skill building
- Substance abuse support
- Problem-solving
- Multitasking
- Word
- Excel
- PowerPoint
Certification
- State University Career Readiness Certificate
- Information Technology Certificate
Accomplishments
- Honors Program at Virginia State University
- Internships
Timeline
Family Services Specialist I
Petersburg Department Of Social Services
05.2024 - Current
Family Service Specialist I
Sussex County Department of Social Services
09.2022 - 04.2024
ADDICTION COUNSELOR ASSISTANT (Internship)
SAMHSA Online
08.2020 - 12.2020
SCHOOL COUNSELOR'S ASSISTANT (Internship)
Cool Springs Elementary
08.2020 - 12.2020
STORE ASSOCIATE
Macys
06.2019 - 08.2020
PICKER
Amazon
07.2018 - 05.2019
CASHIER
McDonalds
09.2015 - 01.2017
BACHELOR OF SCIENCE - PSYCHOLOGY -
Virginia State University
ASSOCIATE OF SCIENCE - HUMAN SERVICES -
Southside Virginia Community College
Master of Social Work - Social Work
Walden University
HIGH SCHOOL DIPLOMA -
Brunswick High School
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