Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHADARA Joseph

Brooklyn,US

Summary

Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks and adapt to changing environments or demands.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Representative

1800 Flowers
Long Island City, US
12.2021 - 08.2023
  • Processed over the phone flower order
  • Assessed numerous issues to ensure customer satisfaction
  • Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Checked to ensure that appropriate changes were made to resolve customers' problems
  • Answered telephones, direct calls, and take messages
  • Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer
  • Handled customers in a fast-paced setting in coordination with a solid team of 4 customer service associates

Teachers Assistant

Cititots Preschool and After School Care
Brooklyn, US
01.2020 - 03.2020
  • Responsible for assisting with the supervision of all children Implementing classroom activities
  • Works cooperatively with and supports other classroom staff and volunteers
  • Assists with the general maintenance of the classroom
  • Supported student learning objectives through personalized and small-group assistance
  • Created lesson materials, visuals, and digital presentations to supplement lesson plans
  • Reviewed lesson material with students individually or in small groups

Caregiver

Memedina Enterprise
Palm Coast, US
07.2016 - 01.2020
  • Cared for 7 different clients in a rotational schedule
  • Assisted clients with bathing, clothing, and feeding
  • Allowed care plan, and home regulations, and ensured safety practices were consistently implemented
  • Recognized and reported abnormalities or changes in the patient's health status to the case manager
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing
  • Built strong relationships with clients to deliver emotional support and companionship
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping

Education

Some College (No Degree) - Certified Medical Assistant

Mandl School, The College of Allied Health
New York, NY
12-2024

High School -

Teachers Preparatory High School
NY
01.2009

Skills

  • Medical office administration
  • Patient-focused care
  • EKG set up and monitoring
  • Vital Signs
  • Basic computer skills

Certification

  • Medical Assistant Certificate
  • BLS CPR Certificate

Timeline

Customer Representative

1800 Flowers
12.2021 - 08.2023

Teachers Assistant

Cititots Preschool and After School Care
01.2020 - 03.2020

Caregiver

Memedina Enterprise
07.2016 - 01.2020

Some College (No Degree) - Certified Medical Assistant

Mandl School, The College of Allied Health

High School -

Teachers Preparatory High School

Similar Profiles

CREATE PROFILE
SHADARA Joseph