Shadarian McCullough
Kershaw,SC
Summary
Results-driven professional with a solid background in customer service and data analysis, seeking the Licensed Inside Sales Representative position at Allstate. Ready to leverage strong sales skills and communication abilities to drive sales growth, uncover customer needs, and recommend comprehensive insurance solutions. Prepared to obtain a Personal Lines or Property & Casualty License with Allstate's support.
Overview
6
6
years of professional experience
Work History
Financial Crimes Analyst
Truist Financial
01.2020 - 04.2023
- Conducted thorough investigations into financial crimes, showcasing strong data analysis and pattern recognition skills.
- Delivered excellent customer service by efficiently addressing inquiries and resolving concerns, maintaining high satisfaction levels, and building trust—key in influencing purchasing decisions
- Managed compliance with industry regulations, demonstrating attention to detail and adherence to processes essential for sales roles
Detention Officer
Mecklenburg County Sheriff's Office
03.2017 - 01.2020
- Developed strong communication and problem-solving skills by managing various challenging situations- key in enhancing customer interactions
- Demonstrated flexibility and dedication by effectively working varied hours, including nights and weekends
- Engaged in team collaborations, showing receptiveness to coaching and feedback to improve performance
- Utilized conflict resolution and interpersonal skills to manage challenging situations and support team collaboration.
Education
Bachelor of Science - Criminal Justice
North Carolina Central University
Durham, NC05.2017
Skills
- Sales Strategy and Customer Service: Over 1 year of experience in roles demanding strong sales focus and customer engagement Skilled in identifying customer needs and recommending comprehensive solutions
- Critical Thinking and Stress Management: Proven ability to operate effectively under pressure and make informed decisions
- Technical Proficiency: Capable of navigating multiple computer programs, essential for remote sales operations
- Communication: Excellent verbal and written communication skills, critical for successful client interactions
- Time Management: Efficient in managing multiple tasks and priorities to achieve sales targets
- Regulatory Compliance: Experienced in adhering to strict industry regulations and protocols
Additional Qualifications
- Prepared to pursue Personal Lines or Property & Casualty License with Allstate's support.
- Equipped with reliable internet, dedicated workspace, and Allstate-provided equipment for optimal performance.
Timeline
Financial Crimes Analyst
Truist Financial
01.2020 - 04.2023
Detention Officer
Mecklenburg County Sheriff's Office
03.2017 - 01.2020
Bachelor of Science - Criminal Justice
North Carolina Central University
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