Shaddai Rubert
Lakeland,FL
Summary
Dedicated busser and patient transporter with a proven track record in enhancing client satisfaction. Adept at maintaining cleanliness and organization, with a focus on clear communication and swift problem resolution.
Personable and dependable, with strong commitment to providing compassionate and efficient patient care. Knowledge of basic medical terminology and proficiency in operating patient transport equipment ensures smooth, timely, and safe transfers. Committed to enhancing patient experiences and supporting healthcare teams through reliable and attentive service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Busser
Olive Garden Restaurant
2026.03 - Current
- Assisted servers in delivering food and beverages to enhance guest experience.
- Maintained cleanliness of dining area to ensure a welcoming atmosphere.
- Reset tables efficiently between guests, ensuring prompt service turnaround.
- Supported kitchen staff by restocking supplies and managing dishware organization.
- Monitored dining room for guest needs, promptly addressing requests or concerns.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
Service Crew Member
Wendys Restaurant
2025.12 - 2026.02
- Provided exceptional customer service during peak hours, enhancing guest satisfaction.
- Operated cash register accurately, processing transactions efficiently and managing cash flow.
- Maintained clean dining area and kitchen, ensuring compliance with health and safety standards.
- Assisted in training new crew members on procedures and service expectations.
- Prepared food items according to menu specifications, adhering to quality control standards.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
Patient Transporter
Lakeland Regional Health Medical Center
2024.10 - 2025.10
- Transported patients safely to and from various departments within medical facility.
- Assisted nursing staff by preparing patients for tests and procedures.
- Maintained cleanliness and organization of transport equipment and areas.
- Collaborated with healthcare teams to ensure timely patient transfers.
- Communicated effectively with patients, providing reassurance during transfers.
- Documented transport activities accurately in electronic health records system.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Table Busser
LEGOLAND Florida
2022.05 - 2022.08
- Cleared and reset tables efficiently to ensure quick turnaround for guests.
- Assisted servers by delivering utensils and condiments to enhance dining experience.
- Maintained cleanliness of dining areas, ensuring adherence to health and safety standards.
- Collaborated with kitchen staff to facilitate smooth service during peak hours.
- Organized table settings according to restaurant standards, promoting consistency in presentation.
- Trained new team members on bussing procedures, enhancing team efficiency and service quality.
Education
Associate of Science - Medical Assistant
Stepful
Detroit, MI05.2026
High School Diploma -
Candlelight Christian Academy
Lake Wales, FL05.2024
Skills
- Time management
- Attention to detail
- Clear communication
- Cleaning and sanitizing
- Patient communication
- Patient safety
- Patient confidentiality
- Customer service
- Patient transportation
- Bedside manner
- Basic life support certification
- Problem resolution
- Equipment moving
- Patient escorting
- Medical documentation
- Healthcare administration
Certification
> BLS certification
> Osha certification
> Hippa certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Busser
Olive Garden Restaurant
2026.03 - Current
Service Crew Member
Wendys Restaurant
2025.12 - 2026.02
Patient Transporter
Lakeland Regional Health Medical Center
2024.10 - 2025.10
Table Busser
LEGOLAND Florida
2022.05 - 2022.08
Associate of Science - Medical Assistant
Stepful
High School Diploma -
Candlelight Christian Academy