Shadi Samir

Greet and register 100+ patients weekly, ensuring accurate entry of demographic and insurance information.

Coordinate patient flow between front desk and clinical team, reducing wait times by 15%.

Verify insurance eligibility and collect co-pays, contributing to accurate billing and patient satisfaction.

Answer phone calls, schedule appointments, and assist with patient inquiries with empathy and clarity.

Maintain confidentiality of patient records in compliance with HIPAA.

On call position

Assisted with event logistics for specific Cultural
celebrations, including setting up tables, chairs, displays
and entertainment equipment.


Welcomed guests and directed each person to desired
party, room or activity.

Handled various cleaning duties, including wiping down
tables, sanitizing restrooms and removing trash, during
each shift to keep all areas professional and inviting.


Explained rules and regulations of facilities and
entertainment attractions to customers.

Used critical thinking to break down problems, evaluate
solutions and make decisions.

Actively listened to customers, handled concerns quickly
and escalated major issues to supervisor.

Cleaned equipment and areas of event venues.

Part time job, Cleaning crew member.

Provided janitorial services for multiple buildings.
Reported vandalism or other damage to property to
supervisor.

Mixed, used and properly stored hazardous chemical
cleaners to reduce risk of injury or illness.

Kept building spaces, and premises clean inside and
outside.

Followed procedures for use of chemical cleaners.

Part time position cashier, and sales associate.

Prepared merchandise for sales floor by pricing or tagging.

Achieved perfect attendance and on-time record.
Loaded and unloaded merchandise using ladder and pallet
jack.

Tracked stock using company inventory management
software.

Helped customers complete purchases.

Handled cash and credit card purchases.