Hi, I’m
Shae Edwards
Van Buren,AR
Summary
Proven server at Colton's Steak House & Grill, adept in multitasking and POS operations, ensuring seamless service. Excelled in guest engagement and team collaboration, enhancing dining experiences and productivity. Skilled in handling customer concerns with professionalism, fostering positive relationships and a welcoming atmosphere. Demonstrated exceptional customer service and cash handling abilities, contributing to efficient and high-quality service delivery.
Overview
3
years of professional experience
Work History
Colton's Steak House & Grill
Server
10.2024 - Current
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Colton's Steak House & Grill
Server
12.2021 - 03.2023
Education
Cleveland High School, Cleveland, OK
High School Diploma
05-2014
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Professional appearance
- Safe food handling
- Team collaboration
- Multitasking and organization
- Point of sale (POS) system operations
Timeline
Server
Colton's Steak House & Grill
10.2024 - Current
Server
Colton's Steak House & Grill
12.2021 - 03.2023
Cleveland High School
High School Diploma
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