SHAE FRANKLIN
Okc,OK
Summary
Friendly and detail-oriented with 2.5+ years of customer service experience and current front-desk/reception work. I enjoy creating welcoming spaces, staying organized, and helping things run smoothly behind the scenes. I’m looking to move into a role that lets me travel, experience new places, and keep growing while working with people in a more dynamic environment.
Overview
2027
2027
years of professional experience
Work History
Receptionist
- Current
- Greet and check in guests/clients in a friendly, professional manner
- Answer and direct phone calls and manage inquiries
- Schedule appointments and maintain front-desk organization
- Handle filing, emails, and basic data entry
- Maintain a clean, welcoming office environment
Retail Sales Lead
White House Black Market
Edmond, OK
08.2023 - Current
- Assisted customers in finding products and styling outfits
- Operated register and handled payments and returns
- Organized merchandise and maintained store presentation
- Collaborated with team members to meet sales goals
- Helped create visual displays to improve sales
Education
High School Diploma -
Edmond North High School
Skills
- Front Desk & Reception Support
- Customer Service & Client Relations
- Scheduling & Phone Etiquette
- Cash Handling & POS Systems
- Organization & Visual Merchandising
- Multitasking in Fast-Paced Environments
- Team Collaboration
- Problem Solving & Conflict Resolution
Timeline
Retail Sales Lead
White House Black Market
08.2023 - Current
High School Diploma -
Edmond North High School
Receptionist
- Current