Shae Wright
Council Bluffs,IA
Summary
Results-driven Fire Claim Specialist with expertise in claim negotiation and communication. Experienced in managing complex multiparty negotiations and delivering timely resolutions. Knowledgeable in claims adjustments, particularly for residential and commercial property claims.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fire Claim Specialist
State Farm
Council Bluffs, Iowa
03.2025 - Current
- Addressed client inquiries on claim status and next steps, enhancing client understanding of the claims process.
- Negotiated settlements with claimants, aligning outcomes with state guidelines to ensure fair resolution of fire claims.
- Investigated, gathered and analyzed data associated with fire claims.
- Verified policy coverage and ensured adherence to applicable laws, safeguarding compliance and minimizing risk.
Project Manager
Midwest Homes LLC
Omaha, Nebraska
03.2023 - 12.2024
- Managed multiple projects with competing deadlines, ensuring timely delivery and adherence to project goals.
- Developed and maintained project plans, timelines, and budgets.
- Prepared detailed cost estimates for diverse projects to support budget planning and resource allocation.
- Built strong partnerships with teams, vendors, and contractors to enhance collaboration and project outcomes.
Education
High School Diploma -
Northwest Missouri State University
Maryville, MO12-2023
Skills
- Claim negotiation
- Insurance policy analysis
- Property coverage verification
- Estimating repair costs
- Multiparty negotiations
- Problem solving
- Critical thinking capacity
- Time management
- Effective communication
Certification
- Adjusting License
Reference
- Jed Behrens - (515) 313-7121
Timeline
Fire Claim Specialist
State Farm
03.2025 - Current
Project Manager
Midwest Homes LLC
03.2023 - 12.2024
High School Diploma -
Northwest Missouri State University