Shaelin Hall
Lakeland,FL
Summary
Motivated Store Associate with thorough understanding of customer service, and product merchandising, my strengths include effective communication skills, ability to handle multiple tasks simultaneously, and commitment to maintaining high levels of store cleanliness and organization. Notable contributions include enhancing customer satisfaction through proactive engagement and resolution of issues in previous roles.
Overview
4
4
years of professional experience
Work History
Store Associate
Hobby Lobby
Lakeland, FL
10.2024 - 12.2024
- I worked the register.
- Handled cash.
- Restocked shelves.
- Customer service.
- Warehouse.
- Handled returns and exchanges according to company policies.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Maintained attractive merchandise displays to maximize purchases.
- Solicited sales from customers by identifying product needs and locating merchandise.
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Answered store and merchandise questions and led customers to wanted items.
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Maintained cleanliness and organization of store shelves and displays.
- Processed returns and exchanges according to company policy.
- Assisted with loading and unloading deliveries from vendors.
- Conducted price checks and updated pricing information as needed.
- Organized store displays to ensure maximum visibility of products.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Resolved customer complaints promptly with professionalism and courtesy.
- Addressed customer complaints in a professional manner.
- Computed purchases and received and processed cash or credit payment.
- Placed special orders or called other stores to find desired items.
- Recommended, selected and located merchandise based on customer desires.
- Stocked shelves with merchandise and maintained inventory levels.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Ensured the cleanliness and tidiness of the store.
Store Associate
Dippin Dots
Lakeland, Florida
06.2021 - 09.2024
- Organized store by returning merchandise to proper areas and restocked displays.
- Processed sales transactions accurately and efficiently at the cash register.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Ticketed, arranged and displayed merchandise to promote sales.
- Answered incoming calls regarding product inquiries or orders.
- Maintained attractive merchandise displays to maximize purchases.
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Maintained cleanliness and organization of store shelves and displays.
- Described merchandise and explained use, operation and care.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education
High School Diploma -
Kathleen Senior High School
Lakeland, Florida05-2024
Skills
- Customer service
- Cash handling
- Sales transactions
- Visual merchandising
- Time management
- Problem resolution
- Effective communication
- Team collaboration
- Adherence to store policies
- Merchandise display creativity
- Return processing
- Cash register operation
- Relationship building
- Product merchandising
- Organizational skills development
- Returns and exchanges handling
- Customer assistance
- Patience and empathy demonstration
- Attention to detail focus
- Payment processing
- Organization
- Conflict resolution
- Active listening techniques
- Product display
- Cash handling accuracy
- Reliability
- Cash drawer management
- Money management
Timeline
Store Associate
Hobby Lobby
10.2024 - 12.2024
Store Associate
Dippin Dots
06.2021 - 09.2024
High School Diploma -
Kathleen Senior High School