SHAELY WALLER
Rothbury,MI
Summary
Proactive professional with 6 years of work experience and proven knowledge of food preparation, HIPPA compliances, and food allergies.
Overview
3
3
years of professional experience
Work History
Certified Nursing Assistant
Oceana Medical Care Facility
06.2024 - Current
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Front of House Manager
Farmhouse Kitchen and Market
04.2024 - Current
- Greeted and escorted guests to tables, fostering warm welcome.
- Presented menu and provided information about ingredients, reducing potential food allergies.
- Trained new employees on restaurant policies.
- Processed accurate cash and credit card transactions.
- Delivered accurate checks and processed bill payments in POS system.
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Paraprofessional
MANISTEE INTERMEDIATE SCHOOL DISTRICT
12.2022 - 04.2023
- Worked one-on-one with students to reinforce learning of materials.
- Devised special strategies for reinforcing material or skills based upon understanding of individual students and needs.
- Assisted students with general homework and class assignments.
- Checked on student behavior in the classroom and during lunch periods.
Education
High School Diploma -
Bear Lake High School
Bear Lake05.2020
Associate of Applied Science - Business Administration
West Shore Community College
05-2025
CNA
Wexford-Missaukee Career Technical Center
05-2020
Skills
- Check Payment Processing
- Food and Beverage Pairings
- Menu Memorization
- Hospitality and Accommodation
- CNA
- CPR
- First Aid
- Staff management
- Conflict resolution
- Food safety compliance
- POS system operations
- Health and safety regulations
Timeline
Certified Nursing Assistant
Oceana Medical Care Facility
06.2024 - Current
Front of House Manager
Farmhouse Kitchen and Market
04.2024 - Current
Paraprofessional
MANISTEE INTERMEDIATE SCHOOL DISTRICT
12.2022 - 04.2023
High School Diploma -
Bear Lake High School
Associate of Applied Science - Business Administration
West Shore Community College
CNA
Wexford-Missaukee Career Technical Center