Summary
Overview
Work History
Education
Skills
Timeline
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Shaelyn Heroux

Cranston,RI

Summary

Resourceful specialist known for high productivity and efficient task completion. Strengths lie in ability to efficiently manage multiple tasks, develop strategic plans, and ensure successful execution of operational goals. Demonstrated skills include adaptability, negotiation, and strong communication abilities.

Overview

30
30
years of professional experience

Work History

HIM Specialist/Workers Comp and Legal Coordinator

Orthopedics Rhode Island
Warwick, RI
01.2023 - Current
  • Adhered to HIPAA regulations by ensuring confidentiality of protected health information.
  • Maintained detailed case files documenting all pertinent information related to the claim.
  • Scheduled Independent Medical Examinations and Depositions.
  • Maintained pertinent spreadsheets for IME's, Depositions, and Affidavits.
  • Processed affidavits for Warwick and Wakefield physicians.
  • Processed requests from patients, lawyers, and adjusters in a timely manner via phone, email, and fax.
  • Point of contact for department when Supervisor is out of office.

Author

Darkerwood Publishing
Arvada, CO
12.2019 - Current
  • ·Perform in-depth research into topics to write clear and accurate copy.
  • Edited existing manuscripts for clarity and structure according to the client's requirements.
  • Collaborated with design teams to create visual elements that complemented written material.
  • Interacted with editors to address feedback and make necessary changes to content.
  • Generated ideas for new articles or books based on current trends in the industry.
  • Managed multiple writing projects simultaneously while meeting deadlines.

Compliance Officer

Bergeland and Hubbard, LLC FINC
Crystal Lake, IL
11.2006 - 04.2008
  • Coordinated with external auditors during annual financial audits.
  • Liaised between regulatory agencies and internal departments to facilitate regulatory and related matters.
  • Tracked assignment completion to provide weekly metrics to compliance manager.
  • Stayed abreast of applicable laws and state or federal regulation to report violations.
  • Managed a team of 75 Investment professionals.

Direct Sales Representative

Gold Canyon Candles
Harvard, IL
06.2003 - 11.2007
  • Analyzed sales data from past campaigns to identify areas needing improvement.
  • Generated leads through cold calling techniques.
  • Responded promptly to customer inquiries and requests for information.
  • Assisted with the development of promotional materials such as brochures, flyers.
  • Followed up with customers post-sale to ensure satisfaction with their purchase experience.
  • Managed inventory levels to ensure adequate supply of products on hand.
  • Maintained up-to-date knowledge of company's products and services.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Participated in team meetings to discuss strategies for achieving goals.
  • Trained team on strategies for regularly surpassing sales goals.

Recruiter

JOBPRO
Warwick, RI
10.1994 - 03.1996
  • Collaborated with hiring managers to understand position requirements.
  • Negotiated salaries and other employment terms with successful applicants.
  • Coordinated background checks on successful candidates prior to offer acceptance.
  • Provided ongoing support throughout the entire recruitment life cycle processes.
  • Conducted in-depth interviews with top candidates to assess skills and fit.
  • Developed job descriptions and postings to attract qualified applicants.
  • Assisted in onboarding of new hires by providing orientation materials and training sessions.
  • Reviewed resumes, conducted phone screens, and managed candidate pipelines.
  • Sourced and screened potential candidates for open positions.

Education

Master of Arts - Clinical Psychology

Argosy University
Chicago, IL
05-2010

Skills

  • Proficient in Centricity, Exscribe
  • Skilled in Word, Excel, Outlook, Calender
  • Documentation Management
  • Problem-Solving
  • Self Motivation
  • Multitasking
  • Content management expertise
  • Problem-solving abilities
  • Time management abilities
  • Compensation Negotiation
  • Contracting
  • Public Speaking
  • Pre-Employment Screening
  • Applicant sourcing
  • Resume scanning

Timeline

HIM Specialist/Workers Comp and Legal Coordinator

Orthopedics Rhode Island
01.2023 - Current

Author

Darkerwood Publishing
12.2019 - Current

Compliance Officer

Bergeland and Hubbard, LLC FINC
11.2006 - 04.2008

Direct Sales Representative

Gold Canyon Candles
06.2003 - 11.2007

Recruiter

JOBPRO
10.1994 - 03.1996

Master of Arts - Clinical Psychology

Argosy University

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Shaelyn Heroux