Shaelyn Rodriguez

Recorded patient information in EHR system to ensure accurate medical records.

Organized and managed patient appointment scheduling to optimize clinic operations.

Administered vaccines for adults and children

Assisted customers by addressing inquiries and resolving issues promptly. Supported team members in delivering effective solutions to enhance customer satisfaction. Facilitated communication between clients and service teams to ensure smooth operations.

Office procedures (EKG, Ear Lavage, Swabs)

Assisted in training new hires on company policies and procedures. Supported onboarding processes by mentoring new team members. Guided new employees through orientation and initial training phases.

• Supervised daily operations to ensure efficient workflow and adherence to company policies.
• Trained team members on best practices for customer service and inventory management.
• Implemented process improvements that enhanced productivity and reduced operational costs.
• Analyzed sales data to identify trends, driving strategic decisions for stock replenishment.