Shaeta Hossain
BROOKLYN,NY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Hervé Leger
06.2018 - 07.2022
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Assistant Store Manager
Lacoste
02.2015 - 05.2018
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Recording Studio Manager
Black Wax Creative
09.2013 - 02.2015
- Enhanced client satisfaction by efficiently managing recording studio schedules and resources.
- Streamlined studio operations for improved productivity and cost efficiency through diligent resource management.
- Collaborated with artists to develop creative projects, resulting in successful album releases and positive reviews.
- Managed budgets and finances for recording projects, ensuring timely completion within allotted funds.
Sales Lead
Sunglass Hut
06.2010 - 09.2012
- Boosted sales performance by implementing strategic sales plans and effective team management.
- Enhanced client relationships through consistent communication and personalized solutions.
- Increased market share by identifying new business opportunities and executing targeted marketing initiatives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Education
Bachelor of Science - Mathematics And Computer Science
Columbia University in The City of New York
New York, NYSkills
- Attention to Detail
- Product knowledge
- Hiring and Training
- Customer Relations
- Decision making
- Team Building and Leadership
- Staff Management
- Problem-Solving
- Analytical thinking
- Goals and Performance
Languages
Urdu
Limited Working
Hindi
Limited Working
Bengali
Native or Bilingual
Arabic
Limited Working
Timeline
Assistant Store Manager
Hervé Leger
06.2018 - 07.2022
Assistant Store Manager
Lacoste
02.2015 - 05.2018
Recording Studio Manager
Black Wax Creative
09.2013 - 02.2015
Sales Lead
Sunglass Hut
06.2010 - 09.2012
Bachelor of Science - Mathematics And Computer Science
Columbia University in The City of New York
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