Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shafton Head

Warner,GA

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

6
6
years of professional experience

Work History

Manager

Firehouse Subs
01.2024 - Current
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Resolved issues quickly to maintain productivity goals.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.

Part-time Manager Cook

Chipolte
01.2023 - 01.2024
  • Prepared food items in compliance with recipes and portioning control guidelines
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Communicated closely with servers to fully understand special orders for customers.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Trained and supervised cooking staff to expertly meet daily needs.

Independent Contractor

ShafaRacchis LLC
01.2019 - 12.2023
  • Gathered, organized and input information into digital database.
  • Frequently inspected production area to verify proper equipment operation.
  • Maintained database systems to track and analyze operational data.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

BBA - Business Management Associate Degree

CGTC
Warner Robins
05-2020

Associate of Arts - Culinary Arts

Le Cordon Bleu Institute
Atlanta, GA
02-2015

Commercial Trucking Certification

Cgtc
Warner Robins, GA
05-2009

Skills

  • Marketing
  • Complex Problem-solving
  • Resource allocation
  • Innovation management
  • Inventory management
  • Sales techniques
  • Financial management
  • Budget control
  • Coaching and mentoring

Timeline

Manager

Firehouse Subs
01.2024 - Current

Part-time Manager Cook

Chipolte
01.2023 - 01.2024

Independent Contractor

ShafaRacchis LLC
01.2019 - 12.2023

BBA - Business Management Associate Degree

CGTC

Associate of Arts - Culinary Arts

Le Cordon Bleu Institute

Commercial Trucking Certification

Cgtc

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Shafton Head