SHAHAN IMRAN
Plainfield
Summary
Motivated student with 3+ years of experience in customer service, food service, and fast-paced retail environments. Known for strong attention to detail, precise hands-on work, and calm performance under pressure. Currently pursuing an Associate in Science with long-term goals in healthcare and pharmacy. Seeking an entry-level Pharmacy Technician role where accuracy, reliability, and strong communication skills can support safe, efficient patient care.
Overview
3
3
years of professional experience
Work History
Baker & Cake Decorator
Jewel-Osco
09.2024 - Current
- Design and decorate custom cakes and baked goods according to customer requests and store standards.
- Produce consistent, high-quality baked items while managing multiple orders and deadlines.
- Maintain a clean, sanitary, and organized workspace in compliance with food safety guidelines.
- Operate and monitor bakery equipment, including ovens, mixers, and decorating tools.
- Provide friendly customer service, take special orders, and resolve issues to ensure satisfaction.
- Support overall bakery operations by coordinating with team members and assisting where needed.
Curbside Pick-Up Associate
Walmart
09.2023 - 03.2024
- Accurately picked, packed, and delivered customer curbside orders within scheduled time windows.
- Communicated with customers and team members to resolve order issues and substitutions.
- Monitored inventory and reported product shortages or discrepancies to supervisors.
- Ensured staging and pickup areas remained clean, organized, and customer-ready.
Crew Member
Chipotle Mexican Grill
08.2022 - 09.2022
- Prepared and assembled menu items following portion, quality, and safety standards.
- Provided efficient, friendly service at the front counter and line during busy periods.
- Operated POS system to take orders and process payments accurately.
- Maintained cleanliness of dining, service, and kitchen areas; assisted with dishwashing as needed.
- Supported teammates to keep operations running smoothly in a fast-paced environment.
Education
Associate in Science -
Joliet Junior College
Joliet, IL11.2025
High School Diploma - undefined
Plainfield North High School
Plainfield, IL05.2024
Skills
- Customer service & guest relations
- Cash handling & POS operation
- Fast-paced, high-volume environments
- Food preparation, safety & sanitation
- Attention to detail & hand-eye coordination
- Team collaboration & communication
- Problem-solving and adaptability
- Basic computer skills
- Active listening and conflict resolution
- Ability to follow procedures and safety protocols
- Time management
LANGUAGES
Urdu - Native/Bilingual
English - Fluent
Interests
- Gardening
- Supporting STEM education initiatives and mentorship programs
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Cooking
- Artificial Intelligence (AI) and Machine Learning
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Environmental Stewardship
- Avid Reader
Timeline
Baker & Cake Decorator
Jewel-Osco
09.2024 - Current
Curbside Pick-Up Associate
Walmart
09.2023 - 03.2024
Crew Member
Chipotle Mexican Grill
08.2022 - 09.2022
High School Diploma - undefined
Plainfield North High School
Associate in Science -
Joliet Junior College