Shaharrah Lee

• Enforced policies and procedures, ensuring properties met highest maintenance standards.
• Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
• Inspected units before new tenant move-ins, coordinating maintenance and cleaning to ensure readiness.
• Collected and maintained careful records of rental payments and payment dates
• Verified incomes and other information before accepting lease applications.
• Managed tenant renewal notices, ensuring timely distribution and follow-up to maximize lease renewals.
• Developed strong proficiency in Yardi.

• Maintained high occupancy rates through effective marketing strategies and excellent customer service.
• Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
• Collaborated with maintenance teams to ensure timely resolutions of tenant maintenance requests.
• Improved overall property appearance by coordinating regular inspections and suggesting necessary improvements.

• Made outbound calls on headset, promoting products and services to secure new accounts.
• Contacted new and existing customers to schedule high quality appointments

• Processed and completed cash or credit transactions accurately.
• Re-stocked check-out line and end-cap displays with new merchandise
• Answered product inquiries, providing customers with current information on sales and promotions.

• Followed recipes and customer requests to prepare meals.
• Prepared meals according to recipes and customer preferences, ensuring satisfaction.
• Sanitized work areas and equipment, maintaining a safe and clean environment for food preparation.