Professional Summary
Overview
Work History
Education
Skills
Timeline

Shahid Qureini

Claire's
Rochester,MN
3
years of professional experience

Detail-oriented individual experienced in client data management and customer support. Proficient in Microsoft Office and data entry, committed to enhancing customer satisfaction and operational efficiency.

Work History

Sales Associate

3 Months
Claire's | 05.2025 - 08.2025
  • Assisted customers with product selection, enhancing overall shopping experience
  • Maintained organized merchandise displays to optimize visual appeal and accessibility
  • Processed transactions accurately through cash register and handled customer inquiries efficiently

Coffee Barista

5 Months
Dunkin' Donuts | 04.2024 - 09.2024
  • Prepared and served coffee beverages to customers efficiently
  • Maintained cleanliness and organization of workstations and dining areas
  • Operated a cash register and provided exceptional customer service, resolving issues promptly and professionally

Central Support Operational Coordinator Remote

6 Months
Navihealth | 08.2022 - 02.2023
  • Managed patient and client data using Excel and internal systems
  • Made and responded to calls and emails providing accurate and timely support
  • Maintained confidential records in compliance with HIPAA guidelines
  • Assisted care teams by organizing reports and updating patient information

Education

Associate of Science - Psychology

Stark State College | Canton, OH | 08-2025

GPA: 3.9

  • President's List Fall 2023
  • President's List Spring 2023
  • President's List Fall 2024
  • President's List Spring 2024
  • Dean's List Spring 2025
  • National Society of Leadership & Success Member
  • NSLS Advanced Leadership Certification 2025

The Green Team Greenhouse Project

Description: Created a detailed plan for a campus greenhouse and conservatory aimed at encouraging sustainability, raising environmental awareness, and providing mental health advantages for both students and staff.

Role: Served as Team Leader, managed tasks between group members, setting up meetings, checking research, and making sure project deadlines were met.

Technologies Used: Microsoft Word, Powerpoint, Excel, Microsoft Teams, and online academic databases for research.

Outcome: Successfully delivered a professional proposal presented to the English and Social Sciences Department. Gained hands-on experience in project management, teamwork, research analysis, and leadership.

Skills

Microsoft Office
Data Entry
Customer Service
Client Data Management
Research Methods
Data Analysis
Report Writing
Writing Proficiency
Teamwork and collaboration
Order taking
Workplace safety
Attention to detail

Timeline

Sales Associate

Claire's
05.2025 - 08.2025Read More

Coffee Barista

Dunkin' Donuts
04.2024 - 09.2024Read More

Central Support Operational Coordinator Remote

Navihealth
08.2022 - 02.2023Read More

Stark State College

Associate of Science from Psychology
Read More
Shahid Qureini