Shahzadah Poyan
National City,CA
Summary
I have exceptional customer service skills with special focus on sales for almost Eight years. Worked in the retail industry in different roles and always exceeded my goals with special focus on customer needs. Also have cash handling experience at a high pace fast moving environment. Eager to learn new things and able to work on independent projects as well as in underleadership.
Overview
13
13
years of professional experience
Work History
Customer Service Manager
Walmart
06.2017 - Current
- Cash Handling, Financial Services, Cashing Checks, Issuing Money Orders, Wiring Money, Answer multi-line phones, Process custom and online orders, Provide excellent customer service, executing transactions, Making cash deposits, Making sure each transaction has been put into the daily log, Preparing deposit slip for pick up.
Cashier
Walmart
08.2013 - 06.2017
- Cash handling, Issue receipts, Refunds, Resolved Customer Complains, Worked well with management
Sales Associates
Home Decor
01.2011 - 04.2013
- Promoted merchandise, Exceed sales goals, Helped determine pricing, Provided great customer service
Education
Shoreline Community College
Shoreline, WARose State College
Oklahoma City, OK01.2017
High School Diploma
Oklahoma City, OK01.2016
Skills
- Cash Handling
- Customer Service
- Sales
- Retail
- Money Services
- Microsoft Office
References
Marcie Villegas, (425) 3206449, Former colleague Rose Diest, (425) 465-7003, Former Colleague Emilee Little, (425) 306-2224, Teacher Harris Yaseen, (425) 399-4648, Former Colleague
Languages
Hindi
Professional Working
Malay
Full Professional
Persian
Native or Bilingual
Timeline
Customer Service Manager
Walmart
06.2017 - Current
Cashier
Walmart
08.2013 - 06.2017
Sales Associates
Home Decor
01.2011 - 04.2013
Shoreline Community College
Rose State College
High School Diploma
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