Shaialee Garcia
Wendy's Fast Food
Anna,TX
4
years of professional experience
Detail-oriented with strong cash handling and customer service skills. Proven track record of training teams and enhancing service quality, contributing to improved customer satisfaction and operational success.
Work History
Manager
1 Year 8 Months- Submitted change orders and handled deposits
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Trained and mentored team members in customer service best practices.
- Processed customer transactions efficiently, ensuring accurate cash handling and change management.
- Trained new staff on customer service protocols, fostering a supportive learning environment.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Manager
2 Years 4 Months- Supervised daily operations to ensure quality service and product consistency.
- Trained and mentored team members on operational best practices and customer service techniques.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
Education
High School Diploma
Skills
Cash handling and management
Teamwork
Customer service
Time management skills
Reliability and punctuality
Customer relations
Timeline
Manager
Wendy's Fast Food
02.2025 - CurrentRead More
Manager
Papa John's Pizza
10.2022 - 02.2025Read More
Melissa High School
High School Diploma
Read More