Shaikh Saad Bahameed

• Enhanced event attendee experience by providing excellent customer service and addressing any concerns.
• Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
• Collaborated with event organizers to ensure a smooth flow of activities and maintain schedules.
• Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
• Trained new employees in proper procedures and policies to achieve employee efficiency.

I worked at Cleveland State University's Athletics Department to stream Soccer, Volleyball and Basketball games on ESPN3.

• Improved broadcast ratings through the consistent delivery of high-quality content and expert analysis.
• Covered a wide range of sports events, including professional leagues, college games, and local competitions.
• Ensured smooth transitions between segments by effectively coordinating with technical crew members during live broadcasts.

In my role as a Business Operations Specialist, I combined analytical and technical expertise to deliver data-driven solutions that enhanced business operations and informed strategic decision-making. Utilizing SQL for querying and extracting data from complex databases, I ensured accuracy and consistency across datasets. I applied Excel for data preprocessing, advanced analysis, and the creation of dynamic dashboards, while leveraging Python for uncovering trends, patterns, and key performance indicators. Additionally, I used Tableau and Power BI to design impactful visualizations, enabling stakeholders to easily interpret insights and drive actionable outcomes. Collaborating with cross-functional teams, I developed Standard Operating Procedures (SOPs), optimized workflows, and implemented scalable, long-term solutions. These efforts consistently translated complex data into meaningful insights, driving operational efficiency and supporting strategic business goals.

Projects:
Brand Trust Score (BTS):
Analyzed seller listing data to calculate trust metrics, identified trends and factors affecting credibility, and provided actionable recommendations to enhance marketplace performance and trust. Collaborated with stakeholders across business units to design Tableau dashboards and Excel-based reports, ensuring insights were easily interpretable and aligned with business objectives.

Intellectual Property Compliance:
Conducted detailed analyses to detect trends and patterns of counterfeit, copyright, and patent infringement. Partnered with compliance stakeholders to deliver data-driven insights, mitigate risks, and develop strategies to protect brand assets effectively.