Dedicated Child & Family Services Professional with 7+ years of experience in child welfare, policy development, compliance monitoring, and program oversight within DHHS. Skilled in policy interpretation, case management, quality assurance, legislative research, and training development. Adept at program planning, stakeholder collaboration, and ensuring regulatory compliance to enhance service delivery and outcomes.
Overview
8
8
years of professional experience
Work History
Child & Family Services Specialist Supervisor
Department of Health and Human Services
01.2023 - Current
Direct the operations of a unit of Child and Family Services Specialist workers to ensure the application of administrative and program policies and facilitate through advice and consultation the resolving of problems in the delivery of casework services
Plans, assigns, directs, and evaluates the work of staff members including recommending personnel actions related to selection, disciplinary procedures, performance, leaves of absence, grievances, work schedules and assignments to ensure efficient and effective accomplishment of work
Trains staff in the policies and procedures of social protective service case work
Coordinates case conferences for case assessment, consideration of case problems, case planning and/or determination of legal requirements prior to disposition and assignment to staff
Confers with social work professionals in other organizations, court and law enforcement staff and interested individuals in the community to promote and develop community resources and awareness of social welfare problems
Consults with other agency staff members and supervisors on determining the allocation of staff members and other resources to ensure coordination of agency actions and decisions and to achieve the goals and objectives of agency programs and services
Plans and provides social/protective casework services to clients to handle individual complex and difficult cases and to ensure the needs of the clients are met
Field Training Specialist
Center On Children, Families & the Law
01.2020 - 01.2023
Guide new Children and Family Services Specialists through new worker training as designated by Nebraska Department Health and Human Services
Assist in training courses including topics such as client engagement, de-escalation tactics, time management, State and Federal laws and regulation, child developmental, and trauma informed care
Maintain and organize records of completed and missed training to confirm all new caseworkers successfully complete their required training
Collaborate with DHHS officials to recruit new caseworkers in the field through hiring fairs
Provide field support to all caseworkers to assist in client communication, safety interventions, problem solving, and case planning
Remain current on all policy and standard work instructions
Child & Family Services Specialist
Department of Health and Human Services
05.2017 - 01.2020
Investigate allegations of child abuse and neglect to collect accurate information and documentation to determine necessary interventions and services
Develop and implement safety plans, family services, and court interventions to ensure the safety of the state involved child
Consistent communication with families, county attorneys, legal parties, and family providers via telephone, mail, email, and in-person contact to ensure all needs of the family are being met
Educate families on community based resources to ensure the family unit can be stable and independent
Prepare and submit accurate documents and reports to the Courts and all legal parties
Accurately articulate and testify to progress and current safety concerns in the court involved case
Utilize and share complete knowledge of State computer systems and programs
Exercise an extensive understanding of Microsoft Office applications
Adult Protective Services Intern
Department of Health and Human Services
01.2017 - 05.2017
Advocate, communicate, and provide support services to older adults and disabled individuals
Exercise an extensive understanding of abuse/neglect law, classifications of abuse and neglect, and Adult Protective Service policies while conducting and assisting in investigations
Research and communicate with community services available to the clients
Manage and appropriately store confidential files and documents to ensure the security of all clients
Education
Bachelor of Science - Gerontology, Criminology/Criminal Justice
University of Nebraska at Omaha
05.2017
Skills
Policy Compliance
Child Welfare & Adult Protective Services
Critical Incident Review & Case Analysis
Stakeholder Collaboration and Training
Performance Monitoring & Quality Assurance
Court Testimony & Legal Documentation
Data Privacy Management
Timeline
Child & Family Services Specialist Supervisor
Department of Health and Human Services
01.2023 - Current
Field Training Specialist
Center On Children, Families & the Law
01.2020 - 01.2023
Child & Family Services Specialist
Department of Health and Human Services
05.2017 - 01.2020
Adult Protective Services Intern
Department of Health and Human Services
01.2017 - 05.2017
Bachelor of Science - Gerontology, Criminology/Criminal Justice
Office Senior Advisor, Office of Civil Rights at U.S. Department of Health and Human Services, Health Resources and Services AdministrationOffice Senior Advisor, Office of Civil Rights at U.S. Department of Health and Human Services, Health Resources and Services Administration
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