Shaina Bean
Waverly,NY
Summary
Communicative City Carrier Assistant providing customer support with a positive attitude and calm demeanor. Delivered effective communication, interpersonal, and active listening skills to enhance customer experiences. Compassionate Special Education Teacher developing adaptive learning strategies and individualized education plans that address unique student needs while fostering collaboration with parents and multidisciplinary teams.
Overview
1
1
Certification
5
5
years of post-secondary education
16
16
years of professional experience
Work History
City Carrier Assistant
United States Postal Service
Elmira, NY
11.2025 - Current
- Delivered mail and packages on assigned city routes for Postal Service customers.
- Sorted outgoing and incoming mail using USPS delivery instructions and route sequencing.
- Scanned parcels and mailpieces with handheld devices for tracking and delivery updates.
- Loaded postal vehicle with mail, packages, and delivery supplies for route service.
- Collected signatures and verified addresses during certified and accountable mail delivery.
- Answered customer inquiries and resolved delivery issues, enhancing customer satisfaction through effective communication.
- Provided exemplary services to customers by being pleasant and engaging and offering to assist with mail-related concerns.
- Communicated regularly with supervisor regarding changes in route or schedule.
- Assisted team members in completing delivery tasks, fostering collaboration and efficiency in route operations.
Special Education Teacher
Athens Area School District
Athens, PA
08.2019 - 10.2025
- Special education teacher for 7th grade learning support for 1 year
- Provided emotional support to students in a dedicated classroom environment. 2 years
- Taught life skills to students, focusing on practical daily tasks. 3 years
- Developed IEPs for Athens Area School District students with diverse learning needs
- Delivered accommodations and modifications in inclusive settings.
- Monitored student progress through assessments, observations, and classroom data.
- Led IEP meetings with families, staff, and related service providers.
- Adapted curriculum materials to meet individualized student needs.
- Collaborated with other educators and professionals to design instructional plans.
- Created a safe environment conducive to learning for special education students.
- Collaborated closely with related services providers such as speech therapists.
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
- Implemented behavior management systems that promote positive behaviors.
Special Education Teacher
Broome Tioga BOCES
Binghamton, New York
08.2013 - 07.2019
- Emotional support teacher - 9-12th grade at Alternative school
- Provided emotional support for students in classroom and school settings.
- Guided students through calming strategies and self-regulation techniques.
- Created individualized behavior support plans for students
- Collaborated with teachers and counselors on student support services.
- Monitored student behavior and documented concerns for school records.
- Communicated with families about student progress and support plans.
- Maintained safe, structured learning environments for vulnerable students.
- individual student needs.
- Assessed student performance, behavior and social development and devised improvement strategies for struggling children.
- Instructed students in standardized subjects and general learning strategies.
Special Education Teacher
Lee County School District
Sanford, North Carolina
08.2010 - 06.2019
- Developed life skills lessons for special education classroom instruction.
- Taught communication, self-care, and social skills in school settings.
- Adapted daily activities to support student independence and safety.
- Managed classroom routines aligned with individualized education program goals.
- Monitored student progress and adjusted lesson plans accordingly.
- Collaborated with school staff, families, and support teams.
- Modeled appropriate behavior and reinforced positive classroom expectations.
- Maintained student records and prepared instruction materials for district use.
- Developed and implemented classroom lessons to teach diverse learning levels.
Education
Master of Arts - Elementary Education
West Virginia University
Morgantown, WV 08.2006 - 05.2009
Bachelor's degree - Special Education
West Virginia University
Morgantown, WV 08.2006 - 05.2009
Skills
- Professional communication
- Team collaboration
- Crisis prevention, intervention, and de-escalation
- Maintaining patient confidentiality
- Case management
- Family collaboration
- Emotional regulation
- Collaborative Problem-solving
- Mental health awareness
- Multicultural sensitivity
- Relationship building
- Non-violent crisis intervention
- Conflict resolution techniques
Skills
- Professional communication
- Team collaboration
- Crisis prevention, intervention, and de-escalation
- Maintaining patient confidentiality
- Case management
- Family collaboration
- Emotional regulation
- Collaborative Problem-solving
- Mental health awareness
- Multicultural sensitivity
- Relationship building
- Non-violent crisis intervention
- Conflict resolution techniques
Certification
- NYS Elementary and Special Education Certification
- PA Special Education Certification
- First Aid Certification
Languages
English
Timeline
City Carrier Assistant
United States Postal Service
11.2025 - Current
Special Education Teacher
Athens Area School District
08.2019 - 10.2025
Special Education Teacher
Broome Tioga BOCES
08.2013 - 07.2019
Special Education Teacher
Lee County School District
08.2010 - 06.2019
Master of Arts - Elementary Education
West Virginia University
08.2006 - 05.2009
Bachelor's degree - Special Education
West Virginia University
08.2006 - 05.2009