Shaina Harris
Cumby,USA
Overview
1
1
Certification
23
23
years of professional experience
Work History
Warranty Administrator/Internal Advisor
Nottingham CDJR
Sulphur Springs, TX
05.2023 - Current
- Processed warranty claims efficiently, ensuring adherence to company policies and procedures.
- Coordinated with service departments to resolve customer issues related to warranty coverage.
- Maintained accurate records of warranty transactions using dealership management software.
- Analyzed warranty data to identify trends and recommend improvements in service delivery.
- Inspected new vehicle deliveries and prepared to run through the shop for new vehicle preparation. Wrote up trade in vehicles and made sure they were diagnosed properly and work was approved as needed.
Service Advisor
Greenville Hyundai
Greenville, TX
11.2021 - 05.2023
- I handled all customer interaction as they came in the building. I processed all payments that were made in the branch, as well as prepared daily deposits. I was in charge of preparing loan documents, ensuring the pages contained proper information before signed, and ensured all signatures and dates were correct afterwards. I made sure all files were retained as procedure dictated, as well as made sure old files were properly disposed of.
Inventory Manager
Sulphur Springs Dodge
Sulphur Springs, TX
12.2019 - 11.2021
- Oversee intake of all new and used inventory. Write repair orders on all internal units needing inspections/ work completed. Take pictures of all inventory and upload to our company website. Ensure all vehicle keys are accounted for and assigned into the key machine. Run reports daily to see what vehicles need to be photographed.
Clerical
NorthStar EMS
Humble, TX
09.2009 - 05.2011
- I assisted the billing department by verifying insurance, inputting ambulance patient information, posting payments, balancing deposits, Quick Learner. handling customer service phone calls, and ensuring that all patient Proficient Typist. information was input correctly into our system.
Tract Builder Support
Stock Building Supply
Houston, TX
07.2006 - 06.2009
- Houston, TX - Track Support LANGUAGES July 2006 - June 2009
- I handled several tract home builders accounts. I would handle all construction manager phone calls in regards to home package release. I would then input their home package orders into our system to schedule their preparation and delivery. I made sure that all incoming jobs were properly filed by address/subdivision.
Reservation Agent
Intercontinental Airport
Houston, TX
01.2006 - 07.2006
- I worked in the international call center. I handled incoming phone calls from customers wanting to either make new travel reservations or to make changes to current reservations. I input all their information; as well as processed payment information.
Day Bartender
Barney's Billard and Saloon
Houston, TX
08.2005 - 01.2006
- I was in charge of opening up the bar each day. Counting the cash drawer to ensure that it balanced each morning. I received all good shipments during the day. Made sure that the bar was clean and ready for business each day.
Sales Assistant
Household Finance
Houston, TX
08.2003 - 08.2005
- I handled all customer interaction as they came in the building. I processed all payments that were made in the branch, as well as prepared daily deposits. I was in charge of preparing loan documents, ensuring the pages contained proper information before signed, and ensured all signatures and dates were correct afterwards. I made sure all files were retained as procedure dictated, as well as made sure old files were properly disposed of.
Education
Diploma - undefined
Katy High School
Katy, TX05-2002
Skills
- Cashier
- Data Entry
- Organizational Skills
- Filing
- Clerical Experience
- Insurance Verification
- Inventory Control
- Bartending
Certification
Food Handler
Timeline
Warranty Administrator/Internal Advisor
Nottingham CDJR
05.2023 - Current
Service Advisor
Greenville Hyundai
11.2021 - 05.2023
Inventory Manager
Sulphur Springs Dodge
12.2019 - 11.2021
Clerical
NorthStar EMS
09.2009 - 05.2011
Tract Builder Support
Stock Building Supply
07.2006 - 06.2009
Reservation Agent
Intercontinental Airport
01.2006 - 07.2006
Day Bartender
Barney's Billard and Saloon
08.2005 - 01.2006
Sales Assistant
Household Finance
08.2003 - 08.2005
Diploma - undefined
Katy High School