Shaina Jensen
Scotia,NE
Summary
Driven professional with a background in office administration and customer service, notably at Loup Valleys Public Power. Excelled in handling sensitive data and streamlining office operations. Skilled in document preparation and problem-solving, demonstrating exceptional organizational and communication abilities.
Overview
11
11
years of professional experience
Work History
Secretary
Loup Valleys Public Power
Ord, NE
06.2021 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Take clients monthly payments and conducted follow-up calls to clients.
- Maintaining a daily deposit and handling daily financial books.
Optometric Technician
Professional Eyecare
Ord, NE
08.2014 - 06.2021
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
Paraprofessional
Ord Public Schools
Ord, NE
04.2013 - 08.2014
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Education
High School Diploma -
North Loup Scotia
ScotiaSkills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- Appointment Scheduling
- File Management
- Document Preparation
- Calendar Management
- Teamwork
- Listening and Problem Solving
- Accounting/Deposits
Timeline
Secretary
Loup Valleys Public Power
06.2021 - Current
Optometric Technician
Professional Eyecare
08.2014 - 06.2021
Paraprofessional
Ord Public Schools
04.2013 - 08.2014
High School Diploma -
North Loup Scotia