Microsoft Suite
Shaina Mason
Program And Operations Manager
Alexandria,VA
Summary
Announcement Number: 24-12317992-DNI/NCTC
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact organization success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Program and Operations Manager
Coalescion
02.2021 - Current
- ~40-55 hours of work per week
- Oversaw the implementation of $2.5 M USD capacity building foreign assistance programs to include monitoring and evaluation, logistics, financial, risk assessment, and strategic planning that spanned Eastern Europe, the Middle East, and Southeast Asia for the U.S. Department of Defense, Defense Threat Reduction Agency (DTRA), U.S. Department of State, Bureau of International Security and Nonproliferation (ISN), and the Science Technology Centers of Ukraine focused on counterterrorism, illicit trafficking, and counter weapons of mass destruction (CWMD).
- Implemented in-person events in Jordan, Thailand, and Prague for up to 40 stakeholders including government stakeholders, military/law enforcement officials, and international organizations such as UNODC and UNODA.
- Conducted table top exercises with international stakeholders focused on illicit trafficking, maritime interdiction, and interagency coordinated responses to CBRNE incidents.
- Developed, in collaboration with a specialist, the organization's monitoring and evaluation tools for foreign assistance program implementation.
- Partnered with CEO/Founder to register the non-profit and establish the financial, public relations, information technology (IT), legal, and operational standard operating procedures.
- Managed the financial infrastructure of the non-profit including the application of government compliance best practices, the development of the organization's forecasting tools, and day-to-day bookkeeping.
- Integrated >50 volunteer and staff members on project management and project support systems.
Project Assistant
The Critical Mass
03.2020 - 02.2021
- ~40-55 hours of work per week
- Conducted global security policy framework research and analysis (including, but not limited to United Nations International Civil Aviation Organization (UN ICAO) guidelines, UN Security Council Resolutions (UNSCR), World Health Organization (WHO) Joint External Evaluations (JEE), UN Multilateral Treaties and Agreements) for creation of policy landscape analysis tools, in collaboration with Pacific Northwest National Laboratory (PNNL)
- Provided project management support for 8 security assistance projects spanning 10 countries – Iraq, Jordan, Morocco, Tunisia, Georgia, Ukraine, Panama, Indonesia, the Philippines, and Malaysia – and 4 U.S. Government offices.
- Published an Iraq Border Security and Aviation Security Report to ISN
Operation Manager
All State Propane
08.2014 - 09.2018
- ~40-55 hours of work per week
- Directed field operations and logistics for 13 employees between 2 offices and 3 field branches in California and North Carolina
- Directed the headquarters opening in Cornelius, North Carolina from Yorba Linda, California
- Assisted CEO in daily operations and management of the company
- Liaised 70+ commercial accounts accounting for $5.5M USD in revenue
Education
Certificate - Arabic
Sijal Institute
Amman, Jordan 07.2023 - 08.2023
Master of Letters - Global, Social And Political Thought
University of St. Andrews
St Andrews, Scotland 09.2021 - 08.2022
Bachelor of Arts - International Studies, Humanitarian Assistance
Queens University of Charlotte
Charlotte, NC 09.2018 - 12.2019
Skills
Budget coordination
Software
Zoom
G-Suite
Timeline
Certificate - Arabic
Sijal Institute
07.2023 - 08.2023
Master of Letters - Global, Social And Political Thought
University of St. Andrews
09.2021 - 08.2022
Program and Operations Manager
Coalescion
02.2021 - Current
Project Assistant
The Critical Mass
03.2020 - 02.2021
Bachelor of Arts - International Studies, Humanitarian Assistance
Queens University of Charlotte
09.2018 - 12.2019
Operation Manager
All State Propane
08.2014 - 09.2018
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