Shaina Petchchanterk
Forest Hill,LA
Summary
Dynamic Medical Assistant with proven expertise at Pineville Children's Clinic, excelling in patient scheduling and HIPAA compliance. Recognized for enhancing operational efficiency and improving patient flow. Strong customer service skills complemented by a solid foundation in medical terminology, ensuring a seamless experience for families and healthcare providers alike.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Pineville Children's Clinic
Pineville, LA
04.2024 - Current
- Assisted with patient intake, ensuring accurate documentation and efficient workflow.
- Administered vaccinations and medications under physician supervision, maintaining safety standards.
- Managed appointment scheduling, optimizing patient flow and reducing wait times.
- Supported clinical staff in preparing examination rooms, enhancing operational efficiency.
Receptionist
Pediatrics on the Red
Alexandria, LA
11.2023 - 04.2024
- Managed patient check-in and scheduling processes to ensure efficient clinic operations.
- Coordinated communication between families and healthcare providers to enhance patient experience.
- Maintained accurate medical records using electronic health record (EHR) systems for streamlined access.
- Assisted in verifying insurance information and processing payments to facilitate billing accuracy.
Automotive Window Tinter
Executive Tint
Houston, TX
03.2022 - 09.2022
- Resolved customer inquiries regarding window tint options, benefits, and maintenance procedures.
- Assisted in training new employees on proper installation techniques and safety protocols.
- Monitored inventory levels of tinting materials, reporting shortages to management for timely replenishment.
- Implemented best practices for workspace organization to improve efficiency and safety standards.
Automotive Window Tinter
Honda of Lake Jackson
Lake Jackson, TX
02.2021 - 04.2022
- Applied high-quality window tinting techniques to enhance vehicle aesthetics and reduce heat exposure.
- Prepared vehicles for tinting by cleaning surfaces and ensuring proper materials selection.
- Utilized cutting tools and heat guns to achieve precise fit and finish on window films.
- Collaborated with team members to maintain efficient workflow and meet daily production targets.
Shop Porter
Honda of Lake Jackson
Lake Jackson, TX
01.2021 - 02.2021
- Assisted in maintaining cleanliness and organization of dealership premises.
- Supported vehicle preparation for customer delivery and service appointments.
- Operated equipment such as floor scrubbers and pressure washers to ensure facility upkeep.
- Collaborated with team members to enhance overall operational efficiency.
Nursery Worker/ Nursery Associate
Perry's Nursery
Forest Hill, LA
06.2016 - 07.2016
- Assisted in daily nursery operations, ensuring proper plant care and maintenance.
- Supported inventory management by organizing plants and supplies efficiently.
- Maintained cleanliness of work areas to promote a safe environment for staff and customers.
- Observed and reported plant health issues to senior staff for timely intervention.
Education
Diploma - Medical Assistant
Blue Cliff College
LA12-2023
Diploma/Certifications - Automotive Technology +NATT
Universal Technical Institute
Houston, TX12-2020
High School Diploma -
Rapides High School
Lecompte, LA05-2018
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant
Pineville Children's Clinic
04.2024 - Current
Receptionist
Pediatrics on the Red
11.2023 - 04.2024
Automotive Window Tinter
Executive Tint
03.2022 - 09.2022
Automotive Window Tinter
Honda of Lake Jackson
02.2021 - 04.2022
Shop Porter
Honda of Lake Jackson
01.2021 - 02.2021
Nursery Worker/ Nursery Associate
Perry's Nursery
06.2016 - 07.2016
Diploma - Medical Assistant
Blue Cliff College
Diploma/Certifications - Automotive Technology +NATT
Universal Technical Institute
High School Diploma -
Rapides High School